Account Manager

Albion Rye Associates; Oxford; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Collaborative culture

Strong focus on career development

Opportunity to work on global projects

Job summary

A leading medical communications agency in Oxford is seeking a talented Account Manager to join their team. In this role, you will oversee project delivery, manage relationships with pharmaceutical clients, and support junior team members. The ideal candidate has 2-3 years' experience in account management, exceptional project management skills, and a degree in a relevant field. The position offers hybrid working and strong career development opportunities.

Qualifications

• 2-3+ years’ experience in account management within medical communications.
• Strong project management and organizational skills required.
• Excellent written and verbal communication skills essential.

Responsibilities

• Oversee the successful delivery of projects from brief through to completion.
• Build strong relationships with clients and internal teams.
• Manage multiple projects ensuring delivery on brief, within scope and budget.

Skills

Project management

Communication skills

Organizational skills

Client relationship management

Attention to detail

Education

Degree in relevant field

BSc in a scientific subject

Tools

MS Office (Outlook, Teams, Excel, PowerPoint, Word)

Job description

Account Manager – Medical Communications

A friendly and well-established independent medical communications agency based in Oxford is looking for a talented Account Manager to join their growing team. This is a fantastic opportunity to work within a supportive, collaborative environment where people are genuinely valued and encouraged to develop their careers.

In this role, you’ll play a key part in delivering high-quality medical communications projects for pharmaceutical clients, managing multiple work-streams and building strong relationships with both clients and internal teams.

The Role

As an Account Manager, you will be responsible for overseeing the successful delivery of projects from brief through to completion, ensuring work is delivered on time, on brief, and within budget. You’ll collaborate closely with internal teams including scientific, creative and digital colleagues, while maintaining strong day-to-day relationships with clients.

You’ll also support junior team members, contribute to new business opportunities, and help ensure projects run smoothly and efficiently.

Key Responsibilities

• Ensure clear briefs are received from clients and effectively communicated to internal teams
• Manage projects to ensure delivery on brief, within scope and within budget
• Coordinate and manage multiple projects of varying complexity
• Build strong relationships with clients and external stakeholders
• Oversee and support junior colleagues on materials and project delivery
• Brief and review freelance design and digital work to ensure client‑ready output
• Ensure adherence to compliance procedures, GDPR and pharmaceutical codes of practice (e.g. ABPI)
• Lead client calls and maintain project status updates, schedules and meeting summaries
• Support with budget management, forecasting and financial tracking
• Ensure projects are reconciled and invoiced accurately and on time
• Contribute to new business pitches, proposals and research
• Support and mentor junior team members, including AEs and graduate AEs
• Contribute to internal brainstorms and identify opportunities for organic client growth

About You

• 2–3+ years’ experience in an account management role within medical communications
• Strong project management and organisational skills
• Excellent written and verbal communication skills
• Highly organised with strong attention to detail
• Proactive, adaptable and solutions‑focused
• Confident managing client relationships
• Comfortable working across multiple priorities in a fast‑paced environment
• Proficient in MS Office (Outlook, Teams, Excel, PowerPoint, Word)
• Ideally educated to degree level (a scientific degree such as BSc is advantageous)

Why Apply?

• Join a lovely, supportive independent agency with a collaborative culture
• Hybrid working from Oxford - 2 days a week
• Opportunity to work on interesting medical communications projects with global clients
• Strong focus on career development and mentoring