Senior Account Manager

TN United Kingdom; Derby; On-site; GBP 30,000 - 60,000; Full time

Job summary

An innovative technology solutions provider is seeking an IT Account Manager to join their dynamic Sales Team. This role is pivotal in nurturing client relationships and driving revenue growth through upselling and cross-selling services. You'll have the opportunity to work closely with clients, understand their unique needs, and deliver tailored solutions that exceed expectations. With a focus on collaboration and teamwork, you'll thrive in a fast-paced environment that rewards initiative and results. This is a fantastic opportunity to be part of a company that values diversity and fosters a supportive workplace culture.

Benefits

Double OTE Commission Scheme

25 Days Annual Leave

Private Medical Insurance

Pension

Training and Development Budget

Employee of the Quarter Bonus

Employee of the Year Bonus

Team Socials

Qualifications

• Proven experience in account management or sales within technology.
• Strong understanding of managed services and IT infrastructure.

Responsibilities

• Identify upselling opportunities and maintain client relationships.
• Prepare tailored proposals and reports on account status.

Skills

Account Management

Sales

Client Relations

Communication Skills

Negotiation Skills

Problem-Solving

IT Infrastructure Knowledge

Cloud Solutions Understanding

Education

Experience in Technology Industry

Full UK Driving License

Tools

CRM System

Job description

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We are Everything Tech Group; an award-winning IT Company based in Manchester, Sheffield & Derby. We are looking to recruit some top talent to help us grow and thrive! We are looking for an IT Account Manager to join our growing Sales Team.

Job Purpose

As an Account Manager at Everything Tech Group, you will play a pivotal role in cultivating relationships with our current clients and potential new clients. On joining the team, you will have a portfolio of accounts alongside a steady flow of new business leads that you will be asked to nurture through to successful acquisition. You will serve as a point of contact who can understand their unique needs, ensure that we continue to exceed expectations, and grow our revenue share with these customers. This role offers double on-target earnings, with rewards for both selling new revenue streams and retaining current ones. This is an exciting opportunity to engage with an innovative technology solutions provider and work alongside a collaborative and dedicated team of industry experts.

Key Tasks and Responsibilities

• Identify opportunities for upselling and cross-selling additional services to existing and new potential clients
• Develop and maintain strong, long-lasting client relationships by understanding business objectives and technology requirements
• Prepare proposals, contracts, and presentations tailored to client needs and objectives
• Stay informed about industry trends, emerging technologies, and competitive landscapes to provide strategic insights to clients
• Provide timely and accurate reports on account status and sales activity
• Serve as the main point of contact for client inquiries, escalations, and service delivery coordination
• Collaborate closely with internal teams to ensure seamless execution of projects and service delivery
• Attend customer meetings, deliver proposals, and articulate outcomes
• Grow and nurture a pipeline of healthy opportunities
• Maintain an accurate CRM

Experience, Qualifications, Personal Attributes

• Proven experience in account management, sales, or client relations within the technology industry
• Strong understanding of managed services, IT infrastructure, and cloud solutions
• Excellent communication, negotiation, and interpersonal skills
• Full UK driving license and own vehicle
• Ability to thrive in a fast-paced, results-driven environment
• Self-motivated with a proactive approach to problem-solving and client satisfaction.
• Excellent IT skills and the ability to use and maintain a CRM System
• Positive and proactive attitude
• Self-motivated with the ability to work under pressure, both alone and as part of a team
• Ability to prioritise own workload to meet tight deadlines
• Financially and commercially astute
• High attention to detail

Key Relationships

• All Customers
• All Suppliers
• Service Desk Team

Hours of Work & Benefits – advert only

• Double OTE Commission Scheme with no cap
• 37.5 hours per week
• 25 days annual leave + bank holidays
• Private Medical Insurance
• Pension
• Training and development budget
• Employee of the quarter bonus
• Employee of the year bonus
• Beer fridge Thursday and Fridays
• Team Socials

Valuing Diversity and Inclusion

At Everything Tech Group, we aim to create a workforce that is representative of our society, knowing that embracing differences enhances the capabilities of our business and makes for a happy place to work. We are proud to recognise and celebrate that we have a diverse culture where employees are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion or ability.