Senior Account Manager

Bluecrest Health Screening Limited; Brighton; Hybrid; GBP 26,000 - 31,000; Full time

Job summary

Join a forward-thinking company as a Senior Account Manager, where you'll foster strong client relationships and drive account growth. This role offers a competitive salary and a comprehensive benefits package, including performance bonuses and generous annual leave. You'll be at the forefront of client engagement, using your skills to educate clients about health services and ensure their satisfaction. With a hybrid work model, this position allows for flexibility while contributing to meaningful health initiatives. If you're passionate about client success and looking to make a significant impact, this opportunity is perfect for you.

Benefits

Four free Health Assessments per year

50% discount on additional testing

23 days annual leave

Life Insurance

Employee referral bonus

Matched company pension

Cycle to Work Scheme

Discounted Gym Membership

Home office allowance

EAP Scheme

Qualifications

• Proven experience in managing client accounts and relationships.
• Strong communication skills to engage with diverse clients.

Responsibilities

• Manage client accounts and maintain productive relationships.
• Identify opportunities for account growth and expansion.

Skills

Client Relationship Management

Communication Skills

Account Growth Strategies

Microsoft Teams

Education

Bachelor's Degree

Tools

Microsoft Teams

Job description

Senior Account Manager

Location: Worthing, West Sussex – Hybrid

Employment Type: Full time/Permanent

Salary: £26,250 per year plus £5,000 annual performance bonus (paid quarterly)

About the role

Our Senior Account Managers manage client accounts, building productive and profitable relationships with corporate clients. They handle incoming employee and client enquiries to maintain satisfaction, identify opportunities for account growth, and expand client engagement by introducing additional relevant products or services.

What we offer in return

• Competitive salary up to £30,975 per year
• £2,000 pro-rata performance bonus, paid annually
• Four free Health Assessments per year for self, family, or friends
• 50% discount on additional testing
• 23 days annual leave, increasing to 25 days after 1 year, plus bank holidays
• Sophos@Home protection
• EAP Scheme
• Company sick pay scheme
• Enhanced family leave
• Life Insurance
• Employee referral bonus of up to £1,000
• Matched company pension (up to 5%)
• Cycle to Work Scheme
• Employee Charity Sponsorship Scheme
• Discounted Gym Membership
• Home office allowance of £130 annually

*Terms and conditions apply after qualifying period.

Key Responsibilities

1. Communicate regularly with clients via email, phone, Microsoft Teams, and face-to-face to maintain relationships and educate them on our products.
2. Understand each client account’s needs, aspirations, and challenges.
3. Identify opportunities for account expansion and business growth.
4. Provide regular reports to clients on activity and engagement.
5. Create MI Reports for clients to overview employee health and wellbeing.
6. Organize and participate in client roadshows and webinars to boost engagement and health education.
7. Manage client contract renewals.
8. Implement Account Based Marketing strategies for your client portfolio.
9. Ensure timely payment of client invoices.

Working Hours

• 37.5 hours per week, Monday to Friday
• Work hours: 8 am-4 pm or 9 am-5 pm
• Two days per week in the Head Office