Senior Account Manager

SRG; Basildon; Remote; GBP 50,000 - 80,000; Full time

Job summary

A leading company in the chemical industry is seeking a Senior Account Manager for EMEA Industrial Solutions & Oilfield Chemistry. This strategic role involves managing key accounts, driving sales performance, and collaborating across teams to achieve business objectives. The ideal candidate will have a strong background in chemical sales, excellent communication skills, and the ability to adapt in a dynamic environment.

Benefits

Healthcare packages

Life assurance

Enhanced pension contributions

Flexible/hybrid working

Mental health support

Additional holidays

On-site fruit

Qualifications

• Experience in chemical sales and business development in a multinational environment.
• Fluent in English and German, with French and Italian as advantages.
• Proven leadership and teamwork qualities.

Responsibilities

• Drive execution of market strategy and manage large accounts.
• Prepare and execute annual Account Plans and Key Account strategies.
• Collaborate with Customer Technical Service to resolve technical issues.

Skills

Business acumen

Analytical skills

Communication skills

Teamwork skills

Adaptability

Education

BSc in Chemistry, Chemical Engineering, or Business Administration

MBA or equivalent

Job description

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Full Job Description

The Role:

We are currently seeking a Senior Account Manager EMEA Industrial Solutions & Oilfield Chemistry to be responsible for sales within the EMEA market segment. This is a business and strategic role requiring a high level of customer engagement with large accounts to maintain and develop long-term customer relationships, maximize sales and commercial performance, and drive results. Reporting to the Sales Director Industrial Solutions EMEA, based in France, the Senior Account Manager will be home-based with frequent travel to the Middle East and Caspian regions, as well as occasional global travel, with availability during non-standard work hours.

How You Will Make an Impact:

• Understand and help drive the execution of market strategy, product selection, pricing, manufacturing site selection, sales process, payment terms, channel management, and resolve conflicts between regions.
• Prepare and execute annual Account Plans and Key Account strategies for assigned accounts.
• Set and achieve the annual sales budget (total margin) in conjunction with the Director of Sales EMEA.
• Interact with clients' large customers and sell the product portfolio, leveraging the strength of the brand, to help achieve company revenue and profitability objectives.
• Understand the industrial solutions and oilfield chemistry market in the assigned region and promote realistic growth opportunities for existing and new products.
• Manage price changes to maintain or improve profitability, achieving company margin and profit expectations for current, new, and modified products.
• Manage sales contracts (purchase & supply agreements) by negotiating, amending, or updating information as necessary. Proactively review contracts regularly to ensure customer requirements are met and the client gains maximum value.
• Review the product portfolio regularly with the EMEA Sales Director to ensure the business can meet sales goals and objectives and maximize resource utilization to execute the regional market strategy.
• Collaborate with Customer Technical Service (CTS) to resolve technical issues and complaints.
• Provide a projected sales forecast by customers and products monthly.
• Support the Behavioural Safety Program and contribute to managing the client's Quality Program, ISO 9001, and RC14001 Standards, in conjunction with regional quality management employees.
• Understand the regulatory and EHS conditions in the region.

Creating Extraordinary Starts With:

• Business acumen: Understanding economic drivers, cost consciousness, finance fundamentals, and results orientation.
• Strong analytical, strategic, organizational, reporting, presentation, and communication skills, with the ability to work effectively in a regional team environment.
• Understanding of business practices and policies, with the ability to pursue initiatives aligned with business needs and strategy, and to simplify complex issues.
• A passion for operational excellence.
• Effective implementation of programs supporting business strategy.
• A positive attitude to motivate a matrix organization towards ambitious goals.
• Adaptability to change, helping others to do the same, and motivating the organization to accomplish ambitious objectives.
• Strong teamwork skills, influential in a matrix organization, fostering collaboration and engaging others.
• BSc in Chemistry, Chemical Engineering, or Business Administration with a science minor; MBA or equivalent is desirable.
• Experience in chemical sales and business development with a proven track record in an international (multinational) environment.
• Proven leadership and teamwork qualities.
• Language skills: Fluent in English and German, both verbal and written. French and Italian are advantageous.

What We Value:

We aim for all employees to nurture their physical, mental, and emotional health both personally and professionally. Our health and wellness initiatives focus on prevention, early detection, and promoting a healthy lifestyle. Offerings may vary by role or country but may include:

• Physical health benefits, including healthcare packages and vision care subsidies.
• Financial wellness opportunities, including life assurance and enhanced pension contributions.
• Wellbeing benefits, such as additional holidays, flexible/hybrid working, mental health support, social activities, and on-site fruit.
• Progression opportunities through learning and development programs to support personal and professional growth.