Senior Account Handler/ Technician

hays-gcj-v4-pd-online; London; On-site; GBP 40,000 - 65,000; Full time

Job summary

Join a growing boutique Lloyd’s Broker in London as a Senior Account Handler/Technician. Manage marine insurance portfolios and collaborate with a skilled team to deliver exceptional service. This role offers a competitive salary, benefits, and opportunities for professional growth within a friendly environment.

Benefits

Comprehensive benefits package

Flexible working arrangements

Opportunities for growth

Qualifications

• Experience as an Account Handler or Technician in the London Insurance Market.
• Multinational exposure in Marine Hull & War.
• Skills in preparing MRC slips and using placing platforms.

Responsibilities

• Handle a portfolio of marine insurance accounts.
• Manage renewals, submissions, and client documentation.
• Assist with technical support and team meetings.

Skills

Attention to detail

Premium processing

Strong communication

Teamwork

Prioritization

Education

Cert CII qualification

Job description

Social network you want to login/join with:

Client:

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

792b7bcc3ef7

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

Your new company

You will be working for a boutique growing Lloyd’s Broker specialising in Marine Insurance business, with offices around the world. They are fully service oriented, and they serve their customers with all their knowledge and passion. They can service any marine coverage, but most clients are Hull & Machinery/Increased Value/Freight Interest, P&I, War Risks, Kidnap & Ransom, Yachts. They place business produced from their other offices alongside working directly with clients and other producing players. They see a very wide variety of accounts and have vast experience in dealing with all types of tonnage, records, clients, and trading. Due to expansion in the Marine team, a position for a Senior Account Handler/Technician has arisen to join the office 4 days a week.
Your new role

As a Senior Account Handler/Technician, you will handle your own portfolio of accounts within a sub-team of 5, including Brokers and Account Handlers. Your responsibilities include creating open market MRCs, facility declaration off-slips, endorsements, and accurate client documentation. Duties involve submission of MRC slips to the Whitespace Platform, sending MRC slip agreements to Underwriters via email, managing renewals and adjustments, processing risks into the in-house broking system, generating debit/credit notes, and issuing closings to underwriters. Additionally, you will calculate and process premiums for Hull & War placements, submit premium LPANS to DXC technologies, handle queries, provide technical support, and work closely with the Accounts/Finance team. You will also network with overseas offices and lead weekly team meetings to discuss renewals.
What you'll need to succeed

Previous experience as an Account Handler or Technician in the London Insurance Market, particularly in Marine Hull & War, with multinational exposure, is essential. Skills include preparing MRC slips with attention to detail, premium processing, familiarity with placing platforms, ownership, teamwork, strong communication, and prioritization. Knowledge of Italian and Cert CII qualification are advantageous but not required.
What you'll get in return

A competitive salary based on experience, a comprehensive benefits package, flexible working arrangements, support from leadership, and opportunities for growth and increased responsibility. Join a friendly, expanding team dedicated to long-term client development.