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Claims Technician Subsidence

Adjusting Appointments Limited

London

Remote

GBP 30,000 - 45,000

Full time

3 days ago

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Job summary

A renowned UK-based Loss Adjusting company is looking for an experienced Claims Technician for their Subsidence Team. This remote role offers the opportunity to handle your own cases while delivering exceptional customer service and contributing to a growing team in a supportive environment.

Benefits

Competitive annual salary

Contributory pension

Bonus

Flexi benefits

Birthday holiday

Remote working

Qualifications

Extensive experience in handling subsidence claims.
Knowledge of insurance principles.
Exceptional verbal and written communication.

Responsibilities

Manage own caseload of subsidence claims.
Provide high-quality customer service.
Work with Surveying Engineers and other teams.

Skills

Buildings/Subsidence claims handling

Customer service

Communication skills

IT/Systems experience

Education

CertCILA/Cert CII or working towards

Join to apply for the Claims Technician Subsidence role at Adjusting Appointments Limited

2 days ago Be among the first 25 applicants

Join to apply for the Claims Technician Subsidence role at Adjusting Appointments Limited

A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office.

This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation.
You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion.
Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry.

Key Responsibilities

Manage your own caseload of subsidence claims
Carry out desk-top handling using digital solutions
Work closely with Surveying Engineers arranging instruction
Liaise with all relevant parties ensuring the smooth management of the claims process
Provide a high standard of customer service
Utilise your exceptional technical expertise demonstrating your subsidence knowledge
Work to client SLA's and KPI's

About You

Excellent Buildings/Subsidence claims handling experience
Insurance Principles knowledge
Exceptional communication skills and experience, verbal and written
The ability to work within a pressured and busy environment working to strict deadlines and timescales
Excellent IT/Systems experience with a high level of competency
Industry qualifications CertCILA/Cert CII, working towards or the desire to complete

Salary & Benefits

Competitive annual salary
Contributory pension
Bonus
Flexi benefits
Birthday holiday
35 hours per week Monday - Friday
Remote working

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Finance and Sales
Industries
Insurance

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