Senior Account Executive

Acorn by Synergie; Wales; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading company seeks an experienced Account Manager to collaborate with key partners within the insurance and price comparison sectors. This role, primarily remote, requires strong interpersonal skills, excellent emotional intelligence, and a thorough understanding of regulatory compliance. The successful candidate will accountably manage relationships, compliance tasks, and performance metrics while effectively communicating insights from analytical reports.

Qualifications

• Strong insurance industry knowledge and awareness of the PCW market.
• Proven ability to build and maintain stakeholder relationships.
• Excellent emotional intelligence and interpersonal skills.

Responsibilities

• Develop and maintain relationships with key partners.
• Manage compliance and governance documentation.
• Prepare reports and presentations using Microsoft tools.

Skills

Stakeholder Management

Emotional Intelligence

Communication

Negotiation

Organizational Skills

Problem-Solving

Commercial Awareness

Data Analysis

Tools

Excel

Word

PowerPoint

Job description

Job Title: Account Manager

Salary: £40,000 - £55,000

Location: Fully remote (Head office in Narbeth)

Type: Permanent, Monday - Friday

Role overview

We are seeking an experienced Account Manager/Senior Account Executive with strong knowledge of the insurance and price comparison markets. The ideal candidate will possess excellent emotional intelligence to build and maintain key stakeholder relationships. This role requires a highly organized, commercially aware professional capable of managing and holding internal teams and external partners accountable. Responsibilities include administrative and governance tasks to ensure regulatory compliance and high operational standards. Knowledge of travel and pet insurance is desirable.

The Account Manager will report to the Associate Director of Commercial and will regularly interact with all areas of the business.

Most partners are based in and around London, so accessibility to London is essential. The role involves approximately two face-to-face meetings per month (subject to fluctuation) and quarterly visits to West Wales, where the business is based. Remote working is the norm outside these commitments.

Responsibilities:

• Relationship Management: Develop and maintain strong relationships with key partners, ensuring excellent communication and collaboration. Attend meetings such as QBRs and Annual Review meetings.

• Compliance & Governance: Manage and file annual product governance reviews and other regulatory documentation, ensuring compliance with industry, internal, and partner standards.

• Reporting & Analysis: Prepare reports and presentations using Excel, Word, and PowerPoint to communicate key insights and performance updates.

• Stakeholder Management: Build strong relationships with partners, understanding their goals and working styles to collaborate effectively.

• Performance Metrics: Define and manage KPIs related to service delivery and performance.

• Contract Management: Ensure robust, fit-for-purpose contracts are in place and regularly reviewed. Manage and negotiate amendments as needed.

• Change Management: Coordinate and oversee the successful delivery of business changes across the organization and partners.

• Operational Efficiency: Establish effective processes and working practices between our business and partners.

Skills & experience:
- Strong insurance industry knowledge and awareness of the PCW market.
- Proven ability to build and maintain stakeholder relationships.
- Excellent emotional intelligence, communication, and interpersonal skills.
- Strong negotiation skills and influencing ability.
- Highly organized with attention to detail.
- Problem-solving skills for service issues and business change challenges.
- Ability to secure commitment and hold partners accountable.
- Commercial awareness of business metrics and performance drivers.
- Proficiency in Microsoft Excel, Word, and PowerPoint.
- Data analysis skills, with the ability to interpret insights from BI tools.

Desirable skills:
- Knowledge of travel and pet insurance products.

If you believe your experience aligns with this role and you're interested in working for a fantastic company, please send your CV.

Note: Acorn by Synergie acts as an employment agency for permanent recruitment.