Senior Academic Services Lead — Transform Student Experience

GEDU; Lancashire; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Tuition reimbursement

Flexible benefits

Discounts platform

Wellbeing centre

Referral programme

Discretionary bonus

Job summary

GEDU is seeking a Senior Academic Services Administrator to lead high-quality academic administration in our Registry department. The role supports the Associate Registrar and Academic Services Manager, supervising staff and coordinating key processes to ensure smooth academic operations.

You will liaise with faculty, students and professional services, manage workflows, and monitor data in the Student Management System and Power BI.

Qualifications

• Higher Education experience with academic administration.
• Experience supervising or managing people.
• Proficiency in MS Office applications (Excel, Word, Outlook).

Responsibilities

• Supervise Academic Services Administrators and train new staff.
• Delegate workload to support delivery of Academic Services tasks.
• Coordinate information from partner agencies.
• Handle confidential documentation.
• Support Assessment Boards, Exams, Enrolment and other Academic Services.
• Ensure accuracy of information in the Student Management System.
• Review Power BI reports for data accuracy and quality.
• Maintain curriculum information in Thesis and student records.
• Assist with Awards Ceremonies and respond to queries from staff and students.

Skills

Higher Education experience

Supervising staff

MS Office proficiency

Tools

MS Office Suite

Job description

GEDU is seeking a Senior Academic Services Administrator to lead high-quality academic administration in our Registry department. The role supports the Associate Registrar and Academic Services Manager, supervising staff and coordinating key processes to ensure smooth academic operations.

You will liaise with faculty, students and professional services, manage workflows, and monitor data in the Student Management System and Power BI.