Senior 3rd-Line IT Engineer – Education Trust

Twynham Learning; Hurn; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

31 days holiday per year

Dorset Local Government Pension Scheme

Employee Assistance Programme

On-site parking

Staff discounts

Job summary

Twynham Learning is seeking a Trust 3rd Line IT Engineer to join the Core Services team. You will deliver advanced IT support, lead escalations, and maintain infrastructure across eight schools from our HQ location.

The role is fixed term until 31 August 2027 with a 37-hour week. Responsibilities include setting out the technology roadmap, managing IT changes, monitoring systems, cyber security, documentation, backups, and asset registers, plus providing training to staff.

Qualifications

• Strong technical IT background with experience maintaining and improving infrastructure.
• GCSEs in Maths and English grade 4/C or above, plus IT qualifications/certifications.
• Confident, collaborative approach – able to work independently and as part of a team.

Responsibilities

• Assist with setting out technology roadmap and managing IT change projects and refreshes.
• Perform IT maintenance responsibilities, including monitoring, cyber security, technical documentation, back-ups, resolution of help desk tickets and asset registers.
• Work closely with other technical IT staff across the trust and provide training to improve knowledge and practice.
• Promote and safeguard the welfare of children and young people in accordance with safeguarding policies.
• Lead technical escalations and ensure stability and performance of critical IT systems across eight schools.

Skills

Strong technical IT background

Infrastructure maintenance

Cyber security basics

Training others

Team collaboration

Education

GCSEs Maths & English (grade 4/C or above)

Job description

Twynham Learning is seeking a Trust 3rd Line IT Engineer to join the Core Services team. You will deliver advanced IT support, lead escalations, and maintain infrastructure across eight schools from our HQ location.

The role is fixed term until 31 August 2027 with a 37-hour week. Responsibilities include setting out the technology roadmap, managing IT changes, monitoring systems, cyber security, documentation, backups, and asset registers, plus providing training to staff.