Senior 3rd Line Engineer: Microsoft 365 & Networking Hybrid

nexian; Birmingham; Hybrid; GBP 52,000 - 70,000; Full time

Benefits offered by this job

Hybrid working

Company pension

Microsoft training

Job summary

Nexian, a leading MSP and Managed IT Services provider, is seeking a Senior 3rd Line Engineer in Birmingham. You’ll own complex 3rd Line issues, support Windows Server, Active Directory, M365, and networking across multiple customer environments, and mentor junior engineers.

The role is office-based initially, with hybrid work After onboarding. Join Nexian to deliver secure, resilient Microsoft Cloud, cybersecurity, and digital transformation services while contributing to knowledge sharing and

Qualifications

• Five+ years in senior 2nd Line or 3rd Line technical support, ideally MSP/multi-customer.

Responsibilities

• Take ownership of complex 3rd Line incidents from investigation to resolution.

Skills

Microsoft 365

Active Directory

Windows Server

Entra ID

Intune

Defender

Networking

DNS

DHCP

VPN

Firewalls

VMware

Hyper-V

HaloPSA

Documentation

Tools

HaloPSA

Job description

Nexian, a leading MSP and Managed IT Services provider, is seeking a Senior 3rd Line Engineer in Birmingham. You’ll own complex 3rd Line issues, support Windows Server, Active Directory, M365, and networking across multiple customer environments, and mentor junior engineers.

The role is office-based initially, with hybrid work After onboarding. Join Nexian to deliver secure, resilient Microsoft Cloud, cybersecurity, and digital transformation services while contributing to knowledge sharing and