SEND Local Offer Co-ordinator

The Methodist Church in Britain; Birmingham; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

26 days holiday pro rata

Bank holidays

Holiday matching up to 31 days

Local Government Pension Scheme

Learning & development

Hybrid working

Job summary

Worcestershire County Council is seeking a coordinator for the SEND Local Offer within the SEND Improvement team of Children's All Age Disability. The role involves keeping content accurate with partners, gathering family feedback and running engagement activities, with occasional evenings and weekends and county-wide travel.

The post is fixed-term to 31 March 2028, 35 hours per week, with hybrid working and an enhanced DBS check required.

Qualifications

• Significant experience of working with children and young people with SEND and their families.
• Experience in a SEND, education, community, information, advice or family support setting.
• Experience of developing or reviewing clear and accessible information.

Responsibilities

• Coordinate the development and maintenance of the SEND Local Offer.
• Keep information accurate, accessible and up to date with services and partners.
• Gather and act on feedback from children, young people, parent carers and practitioners.
• Support user testing, identify gaps and improve content.
• Build relationships with community networks and trusted representatives.
• Support engagement activity, roadshows and communication campaigns.
• Use feedback and analytics to identify gaps and improvements.
• Support development of Local Inclusion Support online resource for education settings.
• Report on progress, impact, engagement and improvement actions.
• Travel across Worcestershire, including to areas with limited public transport, and work some evenings and weekends.

Skills

SEND experience

Information development

Communication skills

Stakeholder engagement

Co-production & inclusion

Job description

This fixed-term post, running to 31 March 2028, sits in the SEND Improvement team within Children's All Age Disability at Worcestershire County Council. It coordinates the county's SEND Local Offer, the main information resource for families navigating special educational needs. The work involves keeping content accurate with partners, gathering feedback from families and practitioners, and running engagement activity. The role is 35 hours a week with hybrid working, county-wide travel and occasional evening and weekend events. An enhanced DBS check is required.

What the job involves

• Coordinate the development and maintenance of the SEND Local Offer
• Work with services and partners to keep information accurate, accessible and up to date
• Gather and act on feedback from children, young people, parent carers and practitioners
• Support user testing, identify gaps and improve content
• Build relationships with community networks, voluntary sector organisations and trusted representatives to reach less-engaged families
• Support engagement activity, roadshows and communication campaigns
• Use feedback, analytics and partnership intelligence to identify gaps and improvements
• Support the development of the Local Inclusion Support online resource for education settings
• Report on progress, impact, engagement and improvement actions
• Travel across Worcestershire, including to areas with limited public transport, and work some evenings and weekends

What’s required

Experience

• Significant experience of working with children and young people with SEND and their families
• Experience in a SEND, education, community, information, advice or family support setting
• Experience of developing or reviewing clear and accessible information

Skills & knowledge

• Strong understanding of the SEND system and the information needs of families
• Excellent communication, engagement and relationship-building skills
• Translating complex information into clear content for different audiences
• Working across services and partners to drive improvement
• Commitment to co-production, inclusion, accessibility and better outcomes for children and young people with SEND

Checks & eligibility

• Enhanced DBS check

Nice to have

• Experience of website content management
• Experience of communications
• Experience of social media
• Experience of engagement events
• Experience of user testing

What’s offered

• 26 days paid holiday pro rata for part-time staff, rising to 31 days after 5 years' service
• Bank holidays in addition to annual leave
• Holiday matching up to 31 days for those joining without a break from a higher-entitlement role
• Local Government Pension Scheme (career average)
• Learning and development, including progression and moves across the organisation
• Hybrid working