This Specialist Team Manager post leads the Education & SEND Family Help Team, a specialist service within Warwickshire's Families First model, on a fixed term to March 2029. The team gives targeted, preventative support to children and families where SEND, neurodiversity, mental health, attendance or inclusion are central, and the post oversees its family practitioners and their caseloads. The work is countywide and multi-agency, with agile working and occasional travel. Applicants must be able to give advice in accurate spoken English to the public.
What the job involves
- Lead a specialist Family Help team delivering targeted and preventative interventions
- Manage incoming work, prioritisation, allocation, review and closure of cases
- Provide supervision, support and development to Family Practitioners and wider team members
- Ensure high-quality direct work, specialist consultation and practical interventions
- Support children and young people with attendance difficulties, exclusion, emotionally based school avoidance, SEND-related family stress, mental health escalation and placement instability
- Strengthen multi-agency planning and coordinate support around the child and family
- Monitor performance, quality and outcomes through audit, data analysis and family feedback
- Represent the council at multi-agency forums and build partnerships with education, health, police, community and voluntary sector services
- Support service development and embed innovative approaches that reduce escalation of need
- Deputise for the Service Manager when required
What’s required
Qualifications
- Specialist qualified status for the enhanced team leader grade
Experience
- Significant experience in children's services, early help, family support or youth work
Skills & knowledge
- Strong understanding of education, SEND and multi-agency working
- Lead and motivate a high-performing team
- Provide effective management oversight and supervision
- Build strong relationships with children, families and partner agencies
- Use data, audit and performance information to drive service improvement
- Promote child-centred, family-led and evidence-informed practice
Checks & eligibility
- Relevant DBS check, with any declared offence assessed individually
- Pre-engagement checks
Other
- Manage change and contribute to developing innovative services
- Speak and give advice in accurate spoken English to the public (Fluency Duty required)
- Flexibility for countywide working and occasional travel
What’s offered
- Employer pension contribution typically around 19 percent through the Warwickshire Pension Fund, with benefits for dependants
- Agile working
- Generous annual leave, plus bank holidays and an additional day at Christmas
- Volunteering & Wellbeing Day
- Supportive managers and a supervision policy focused on wellbeing and workload
- Access to Vivup benefits and discounts platform
- Refer a Friend package for some roles