SEND Local Offer Co-ordinator

Worcestershire County Council; Worcester; Remote; GBP 31,000 - 33,000; Full time

Benefits offered by this job

Holiday entitlement

Pension scheme

Learning & Development

Flexible working

Job summary

Worcestershire County Council is seeking a Local Offer Co-ordinator to lead the ongoing development, review and maintenance of the SEND Local Offer. The role focuses on making information clear, accessible and trusted for families, children and young people, practitioners and partners across Worcestershire.

You will work across education, health and social care, build strong community links, support the Local Inclusion Support online resource, and report on progress and impact.

Qualifications

• Significant experience of working with children and young people with SEND and their families.
• Experience in SEND, education, community information, advice or family support setting.
• Strong understanding of the SEND system and the information needs of families.
• Excellent communication, engagement and relationship-building skills.
• Experience of developing or reviewing clear and accessible information.
• Ability to work across services and partners to drive improvement.
• Commitment to co-production, inclusion, accessibility and improving outcomes for children and young people with SEND.

Responsibilities

• Co-ordinate development and maintenance of the SEND Local Offer.
• Work with services and partners to keep information accurate, accessible and up to date.
• Gather and act on feedback from children, young people, parent carers and practitioners.
• Support engagement activity, roadshows and communication campaigns.
• Build and maintain relationships with community networks, voluntary and community sector organisations and trusted representatives to reach families who may be less likely to use established SEND information and participation routes.
• Use feedback, analytics and partnership intelligence to identify gaps and improvements.
• Support the development of the Local Inclusion Support online resource.
• Report on progress, impact, engagement activity and improvement actions.

Skills

SEND experience

Children & families

Communication skills

Stakeholder engagement

Content development

Travel across Worcestershire

Job description

Job Title: Local Offer Co-ordinator
Salary:£30,817 - £32,929 per annum
35 Hours per Week
Location: Work from home with ability to travel across Worcestershire county
Team: SEND Improvement
Fixed Term Contract: End date 31st March 2028

Are you passionate about improving information, advice and support for children and young people with SEND and their families?

We are looking for a motivated and organised Local Offer Co-ordinator to lead the ongoing development, review and maintenance of Worcestershire’s SEND Local Offer. This is an important role at the heart of the local area partnership, helping to ensure that families, children and young people, practitioners and partners can access clear, accurate, accessible and trusted information when they need it.

The Local Offer is a key resource for families navigating the SEND system. You will help strengthen it as a first point of call for information, advice and support, ensuring it reflects local pathways, services and priorities and is shaped by the lived experience of children, young people and parent carers.

In this role, you will work closely with colleagues across education, health, social care, communications, digital teams, the voluntary and community sector, Worcestershire Parent Carer Forum, Voices United, SENDIASS, education settings and wider partnership routes. You will develop and maintain strong links with local community networks, voluntary and community sector organisations and trusted community representatives to extend the reach of the Local Offer, particularly to families who may be less likely to access established SEND information and participation routes. You will gather feedback, support user testing, identify gaps, improve content and help demonstrate how the Local Offer is making a positive difference.

You will also support the Local Inclusion Support online resource for education settings and practitioners, ensuring information is current, relevant and aligned with Worcestershire’s SEND priorities.

We are looking for someone who has strong knowledge and experience of SEND, excellent communication and relationship-building skills, and the ability to translate complex information into clear, accessible content for different audiences. You will be confident working with families, children and young people, practitioners and partners, and committed to rebuilding and maintaining trust through listening, responding and closing the loop on feedback.

This is an exciting opportunity to play a key role in improving how children, young people, families and professionals access information and support across Worcestershire.

About you

You will bring:

• Significant experience of working with children and young people with SEND and their families
• Experience of working in a SEND, education, community, information, advice or family support setting
• Strong understanding of the SEND system and the information needs of families
• Excellent communication, engagement and relationship-building skills
• Experience of developing or reviewing clear and accessible information
• The ability to work across services and partners to drive improvement
• A commitment to co-production, inclusion, accessibility and improving outcomes for children and young people with SEND

Experience of website content management, communications, social media, engagement events or user testing would be an advantage.

About the role

You will:

• Co-ordinate development and maintenance of the SEND Local Offer
• Work with services and partners to keep information accurate, accessible and up to date
• Gather and act on feedback from children, young people, parent carers and practitioners
• Support engagement activity, roadshows and communication campaigns

• Build and maintain relationships with community networks, voluntary and community sector organisations and trusted representatives to reach families who may be less likely to use established SEND information and participation routes

• Use feedback, analytics and partnership intelligence to identify gaps and improvements
• Support the development of the Local Inclusion Support online resource
• Report on progress, impact, engagement activity and improvement actions

Additional information

This role will require the ability to travel across Worcestershire, including to areas with limited public transport. Some evening and weekend work may be required to support engagement activity and events.

The post is subject to an enhanced DBS check.

For further information please contact: Louise Butler - [e-mail]

Benefits:

You’ll find an overview of the benefits Worcestershire County Council have to offer on our webpage

• Worcestershire County Council - Why work for us?
• Children's Workforce Academy

Some of these offers include:

• Great Holiday Entitlement:As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years. If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you’re successful and want to take advantage of this do let us know!
• Brilliant Pension Scheme:The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
• Professional Learning & Development:We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
• Flexible Working:We are proud to offer hybrid working to provide a better work/life balance where possible.

Equality & Diversity:

The County Council iscommittedto equality of opportunity for all citizens and celebrates the diversity of all its residents.

Application Closing Date: 8th November 2026 Anticipated Interview Date: 24th November 2026