SEND Casework Coordinator (Hybrid)

Leicestershire County Council; Wollaton; Hybrid; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Hybrid working

Generous pension scheme

Good leave entitlement

Job summary

Nottingham City Council is seeking Casework Assistants to provide comprehensive administrative support for the SEND Support Service. You will work as part of a team to handle casework with parents and professionals, including school staff, Educational Psychologists, Medical Officers and Social Workers.

The role is hybrid, requiring two days in the office per week, with flexibility to travel within and outside the city as needed. Fluency in English is essential for this public sector position.

Qualifications

• A good knowledge of administrative practices and procedures.
• Ability to learn the work of the Children and Families Department, including SEN policies in Nottingham.
• Experience liaising with colleagues and professionals across a range of service areas.
• Experience in the use of database systems and software packages.
• Ability to communicate effectively, both orally and in writing with a variety of people.

Responsibilities

• To provide comprehensive casework management and administrative support to ensure the effectiveness of the SEND Support Service.
• Casework Assistants will provide support on casework issues involving written and oral communication with parents and a range of professionals, including school staff, Educational Psychologists, Medical Officers, Social Workers and LA Officers.

Skills

Administrative experience

Written/oral communication

Stakeholder liaison

Team collaboration

Tools

Database systems

Office software

Job description

Nottingham City Council is seeking Casework Assistants to provide comprehensive administrative support for the SEND Support Service. You will work as part of a team to handle casework with parents and professionals, including school staff, Educational Psychologists, Medical Officers and Social Workers.

The role is hybrid, requiring two days in the office per week, with flexibility to travel within and outside the city as needed. Fluency in English is essential for this public sector position.