Hybrid Casework Assistant – SEND Support & Impact

Golearnleicestershire; East Midlands; Hybrid; GBP 33,000 - 34,000; Full time

Job summary

Nottingham City Council is hiring a Casework Assistant to support the SEND Support Service with casework management and admin duties. The role involves liaising with parents and a wide range of professionals, including schools, educational psychologists and social workers, to fulfil statutory SEN responsibilities.

The position is hybrid (two office days per week) with the Woolsthorpe Depot as the primary site, and requires fluent English as an essential criterion under the Immigration Act.

Qualifications

• Good knowledge of administrative practices and procedures.
• Ability to learn the work of the Children and Families Department, including SEN policies.
• Experience liaising with colleagues and professionals across a range of service areas.
• Experience in the use of database systems and software packages.
• Ability to communicate effectively, both orally and in writing with a variety of people.

Responsibilities

• To provide comprehensive casework management and administrative support to ensure the effectiveness of the SEND Support Service.
• Casework Assistants will provide support on casework issues involving written and oral communication with parents and a range of professionals, including school staff, Educational Psychologists, Medical Officers, Social Workers and LA Officers.

Skills

Administrative procedures

Stakeholder liaison

Written and oral communication

Experience with databases

Tools

Database software

Job description

Nottingham City Council is hiring a Casework Assistant to support the SEND Support Service with casework management and admin duties. The role involves liaising with parents and a wide range of professionals, including schools, educational psychologists and social workers, to fulfil statutory SEN responsibilities.

The position is hybrid (two office days per week) with the Woolsthorpe Depot as the primary site, and requires fluent English as an essential criterion under the Immigration Act.