Caseworker (SEN)

Leicestershire County Council; Wollaton; Hybrid; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Hybrid working

Generous pension scheme

Good leave entitlement

Job summary

Nottingham City Council is seeking Casework Assistants to provide comprehensive administrative support for the SEND Support Service. You will work as part of a team to handle casework with parents and professionals, including school staff, Educational Psychologists, Medical Officers and Social Workers.

The role is hybrid, requiring two days in the office per week, with flexibility to travel within and outside the city as needed. Fluency in English is essential for this public sector position.

Qualifications

• A good knowledge of administrative practices and procedures.
• Ability to learn the work of the Children and Families Department, including SEN policies in Nottingham.
• Experience liaising with colleagues and professionals across a range of service areas.
• Experience in the use of database systems and software packages.
• Ability to communicate effectively, both orally and in writing with a variety of people.

Responsibilities

• To provide comprehensive casework management and administrative support to ensure the effectiveness of the SEND Support Service.
• Casework Assistants will provide support on casework issues involving written and oral communication with parents and a range of professionals, including school staff, Educational Psychologists, Medical Officers, Social Workers and LA Officers.

Skills

Administrative experience

Written/oral communication

Stakeholder liaison

Team collaboration

Tools

Database systems

Office software

Job description

Contract Type: Permanent, Full Time

Working Hours: 37 hours per week

Worker Type: Hybrid Worker

Salary: Starting Salary £27,709 (Level one) rising to £28,608 (Level three) per annum (pro rata for part-time)

Location: Dragon Court, Woolsthorpe Depot, Woolsthorpe Close, Bilborough, Nottingham NG8 3JD

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here .

About the Role

• To provide comprehensive casework management and administrative support to ensure the effectiveness of the SEND Support Service. Casework Assistants work as a team to support the SEN team to fulfil the statutory function of the local authority.
• Casework Assistants will provide support on casework issues involving written and oral communication with parents and a range of professionals, including school staff, Educational Psychologists, Medical Officers, Social Workers and LA Officers.

About You

The ideal candidate will have:

• A good knowledge of administrative practices and procedures.
• Ability to learn the work of the Children and Families Department, including an awareness of SEN policies in Nottingham.
• Experience of liaising with colleagues and professionals across a range of service areas.
• Experience in the use of database systems and software packages.
• Ability to communicate effectively, both orally and in writing with a variety of people.

The role is hybrid, with the expectation to complete two days in the office per week. The post holder must be willing to work at any location within the city and travel within and outside the city to meet the requirements of the role, however the primary office location will be Woolsthorpe Depot.

This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, is an essential requirement for the role.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Daniel Kurtis, Service Delivery Manager by email at [e-mail]

Closing date :16th October 2026