SEN Complex Case Manager

The Royal Borough of Kensington & Chelsea Council; Greater London; Hybrid; GBP 40,000 - 54,000; Full time

Job summary

The Royal Borough of Kensington and Chelsea Council in London is seeking a Complex Case Officer within our Special Educational Needs Service to support children and young people with additional needs.

You will manage challenging casework, coordinate with schools, families and professionals, and ensure EHCPs are completed, reviewed and updated on time, upholding the council's commitment to ensuring the right education, care and support.

Qualifications

• Educated to A-Level or equivalent work experience in the SEN field.
• Experience managing casework or caseloads in education, health or local authority settings.
• Strong organizational and administrative skills with proficiency in case management systems and Excel.

Responsibilities

• Manage statutory and non-statutory SEN casework for vulnerable pupils.
• Ensure EHCPs are completed, reviewed and updated on time.
• Liaise daily with schools, parents, social workers and health professionals to keep cases moving.

Skills

Case management

Excel

Communication

Organisational skills

Empathy

Education

A-Levels or equivalent (SEN field)

Tools

Case management systems

Job description

The Royal Borough of Kensington and Chelsea Council in London is seeking a Complex Case Officer within our Special Educational Needs Service to support children and young people with additional needs.

You will manage challenging casework, coordinate with schools, families and professionals, and ensure EHCPs are completed, reviewed and updated on time, upholding the council's commitment to ensuring the right education, care and support.