Security Team Member

Haven Holidays; Exmouth; On-site; GBP 18,000 - 24,000; Full time

Job summary

Haven Holidays is seeking a Security Team Member to help maintain a safe and welcoming environment for guests, owners and team at our Exmouth holiday park. As an SIA Door Supervisor licensed DS, you will patrol the site, manage park access, respond to incidents, and keep detailed records while delivering friendly guest service and assistance with inquiries.

Join our 24‑hour security operation and flexible shifts, including nights, weekends and bank holidays, to support Haven's high hospitality

Qualifications

• Must hold a valid SIA Door Supervisor (DS) license.
• Experience in a security role is advantageous.
• Excellent communication and guest service orientation.

Responsibilities

• Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.
• Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.
• Maintain detailed and accurate records of incidents, reporting to management as required.
• Provide friendly and helpful guest experiences, assisting with information on guest queries.
• Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.

Skills

SIA Door Supervisor license

Strong communication

Customer service

Attention to detail

Job description

Join our One Great Team here at Haven as a Security Team Member, where you'll be maintaining a safe & secure environment for our guests, owners and team.

We are seeking an energetic and enthusiastic SIA Door Supervisor (DS) licensed Security Team Member to join our fun and welcoming facilities team at Haven! As part of our 24-hour security operation, you'll be at the heart of creating a safe, relaxed, and enjoyable atmosphere for our guests and team members. If you love working with people, staying active, and where no day is the same, then this could be the perfect role for you!, Monitor and patrol the holiday park to always ensure safety and security to our guests, owners and team.

• - Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.
• - Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.
• - Maintain detailed and accurate records of incidents, reporting to management as required.
• - Provide friendly and helpful guest experiences, assisting with information on guest queries.
• - Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.

Must hold a valid SIA Door Supervisor (DS) license.

• - Previous experience in a security role, preferably within the hospitality or leisure industry, is an advantage.
• - Strong communication skills, with the ability to remain calm and professional in challenging situations.
• - High attention to detail and excellent observational skills.
• - Flexibility to work shifts, including nights, weekends, and bank holidays.
• - Commitment to delivering excellent service in line with Haven's values.