Security Team Leader

TN United Kingdom; Plymouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the retail sector is seeking a Security Team Leader to oversee security operations across stores. This role involves managing a team, conducting audits, and training staff to prevent theft. The ideal candidate will have strong communication skills and a full UK driving license, with responsibilities including incident reporting and building stakeholder relationships. This full-time position offers a permanent contract with various benefits, including discounts and subsidized travel.

Benefits

28 days holidays (inclusive of public holidays)

Up to 25% staff discount in all stores

Up to 20% discount from in-store Cafes

Subsidized travel (expenses paid weekly)

Qualifications

• Full driving license with own reliable transport required.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Lead a team of security personnel to prevent theft.
• Conduct audits and generate incident reports.
• Train and develop retail colleagues in Loss Prevention.

Skills

Interpersonal Skills

Communication Skills

Initiative

Attention to Detail

Organizational Skills

Tools

Microsoft Office

Job description

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Due to our continued ongoing success, we are seeking to appoint a Security Team Leader.

As a Security Team Leader, you will operate across our stores utilising your skills to help prevent theft of stock. The work of the Security Team Leader is crucial in the identification, apprehension and prosecution of criminals who target our stores.

This role entails leading a target team of covert and uniform security personnel across your area of responsibility. You will deliver training and development of your security team through our LP training academy ensuring they are effectively deployed to our high-risk stores to identify and apprehend offenders for theft, while always being professional when dealing with conflict.

You will also support our retail colleagues by supporting, training, and developing them in Loss Prevention activity and department objectives.

Accountabilities

• Performing line management and recruitment, training, and development responsibilities for the team.
• Deployed as a team to high-risk stores to identify and apprehend theft offenders.
• Conducting systematic audits for Loss Prevention.
• Generate detailed incident reports and collate evidence to support criminal prosecutions.
• Generate detailed reports of the findings from store visits, providing recommendations.
• To agree action plans for stores to follow between visits.
• Conducting follow up operational training to support stores.
• Building relationships with internal stakeholders and external agencies
• Completing surveillance operations across the retail / distribution network.

Knowledge and Competencies

To succeed in this role, you will be expected to:

• Have good interpersonal and communication skills. Communicate in such a way that key messages cannot be missed.
• Have a high degree of initiative.
• Understand when to consult, involve or direct others.
• Have high quality written skills to deliver actionable guidance and feedback.
• Think clearly and quickly about issues and identify critical information.
• Project confidence when faced with challenge.
• Pay attention to detail and have good administration skills.
• Work well under pressure to meet deadlines and to be able to deal with several tasks simultaneously by planning and organizing priorities.
• Have knowledge of all Microsoft Office Packages.
• Have your own transportation and a full UK driving license.
• This role will have the potential for travel across the UK and will involve overnight stays.

Salary / Hours / Requirements

• Full time permanent contract, 44 hours per week
• Must be fully flexible working 5 days out 7, working a mixture of shift patterns
• Full driving licence with own reliable transport REQUIRED
• 28 day’s holidays (inclusive of public holidays)
• Up to 25% staff discount in all Range and wilko stores (after completion of probation)
• Up to 20% discount from our instore Dee Dee's/Iceland Cafes
• Subsidized travel (expenses paid weekly)