Security Systems Installation Engineer

Welwyn Garden Alarms Ltd; Hertford; On-site; GBP 32,000 - 45,000; Full time

Job summary

Welwyn Garden Alarms Ltd is seeking an experienced Security Systems Installation Engineer to install, configure and commission electronic security systems for our customers across Hertfordshire and the home counties. You will work predominantly on domestic and commercial installations, ensuring installations meet high professional standards.

The role requires independent work, strong technical knowledge, and excellent customer service.

Qualifications

• Proven experience installing electronic security systems across domestic and commercial sites.
• Knowledge of CCTV, access control, intruder alarms and fire alarm systems.
• Understanding of networking basics, IP addressing and diagnostics.
• Full UK driving licence and commitment to quality workmanship.

Responsibilities

• Install, configure and commission security systems to industry standards.
• Test systems and hand over to customers with clear documentation.
• Identify and resolve installation issues and document configurations.
• Maintain records of equipment, configurations and customer requirements.
• Provide demonstrations and basic training on operation of installed systems.
• Liaise professionally with customers, suppliers and contractors.
• Maintain company vehicles, tools and safety compliance.
• Participate in on-call standby rota as required.

Skills

Problem solving

Customer service

Independent worker

Attention to detail

Team player

Education

City & Guilds / BTEC / NVQ in Electrical/Electronic Eng

ECS or CSCS card

Tools

CCTV systems

Access control

Intruder alarms

Fire alarm systems

Job description

Security Systems Installation Engineer

Location: Predominantly Hertfordshire + Home Counties + North London

Employment Type: Full-time

Hours: Monday–Friday, 8:30am–5:30pm

On-Call: Participation in an on-call standby rota required

The Role

We are looking for an experienced Security Systems Installation Engineer to join our team. The successful candidate will be responsible for installing, configuring and commissioning a range of electronic security systems for our customers, ensuring all installations are completed to a high professional standard.

The role will involve working predominantly across Hertfordshire and may include both domestic and commercial installations.

You will be expected to work independently, demonstrate excellent technical knowledge and provide a professional service to customers at all times.

Key Responsibilities

• Install, configure and commission security systems including:
  • Intruder alarms
  • CCTV systems
  • Access control
  • Fire alarm systems
  • Intercom and entry systems
  • Associated security equipment and peripherals
• Ensure all installations are completed to a high standard and in accordance with relevant industry requirements.
• Carry out system testing, commissioning and handover to customers.
• Identify and resolve technical issues encountered during installation.
• Complete accurate installation records, service documentation and commissioning paperwork.
• Maintain appropriate records of equipment, system configurations and customer requirements.
• Provide customers with clear demonstrations and basic training on the operation of installed systems.
• Liaise professionally with customers, colleagues, suppliers and other contractors.
• Maintain company vehicles, tools and equipment to an appropriate standard.
• Ensure all company health and safety procedures are followed.
• Participate in the company's on-call standby rota when required.
• Keep technical knowledge and manufacturer-specific training up to date.

Essential Qualifications & Experience

• Proven experience installing electronic security systems.
• Practical experience with CCTV, access control, intruder alarms and/or fire alarm systems.
• Knowledge of major industry brands such as Pyronix, Honeywell, Texecom, Hikvision, Paxton, C-Tec, Advanced and Kentec.
• A good understanding of networking principles, including IP addressing, PoE, switches and network diagnostics.
• Strong technical problem-solving and fault-finding abilities.
• The ability to read and understand system specifications and technical documentation.
• A full UK driving licence.
• Excellent attention to detail and a commitment to quality workmanship.
• The ability to work independently while also being a supportive member of a wider engineering team.

Desirable Qualifications & Experience

• City & Guilds, BTEC, NVQ or equivalent qualification in Electrical/Electronic Engineering or a related discipline.
• Manufacturer-specific training and certification.
• ECS or CSCS card.
• Experience working within an NSI-accredited security company.
• Experience working on commercial security installations.
• Knowledge of relevant British Standards and industry requirements.
• Experience with IP-based CCTV and networked security systems.

Skills & Personal Attributes

• Professional, reliable and trustworthy.
• Customer-focused with excellent communication skills.
• Technically competent and confident in diagnosing and resolving problems.
• Organised and able to manage their own workload effectively.
• Comfortable working independently and under pressure.
• Flexible and willing to respond to occasional out-of-hours requirements.
• Committed to producing high-quality workmanship.
• Presentable and professional when dealing with customers.
• Keen to develop their technical knowledge and continue their professional development.

Working Hours

The normal working hours are Monday to Friday, 8:30am–5:30pm.

The successful candidate will also be required to participate in an on-call standby rota, providing occasional out-of-hours support when required.

What We Are Looking For

This position would suit an experienced security systems engineer who takes pride in their work and is looking for a long-term opportunity with an established security company.

You will be representing the company directly to our customers, so professionalism, reliability, technical competence and excellent customer service are essential.

If you have strong installation experience and are looking to join a well-established team where quality and customer service are important, we would be interested in hearing from you