Security Systems Engineer - Access Control & CCTV

OCS; United Kingdom; Remote; GBP 38,000 - 52,000; Full time

Job summary

OCS UK & Ireland seeks a Security Systems Engineer to maintain and enhance client relationships across sectors. You will service Intruder Alarm, CCTV and Access Control systems, with some Panic/Affray Alarms, Nurse call and EVCS work, and perform remedial tasks.

The role involves regular site visits and close collaboration with clients and trades, reporting to the Local Service Manager and upholding company standards and safety on every site.

Qualifications

• 3–5 years of experience in a similar role.
• Experience with enterprise security solutions preferred (and training investment possible).

Responsibilities

• Managing all relevant documentation.
• Ensuring customer expectations are consistently met.
• Managing workload effectively.
• Quality Management and KPIs aligned with client SLAs.
• Collaboration and teamwork.
• Problem-solving to deliver exceptional service.
• Maintaining a professional appearance and demeanour on site.
• Leading by example by following company rules and safeguarding assets.
• Ensuring timely completion of documentation, timesheets, and reports.
• Observing health and safety protocols on site.

Skills

Customer service

Teamwork

Problem-solving

Communication

Tools

CSCS Card

ECS Card

IPAF

PASMA

First Aid

SSSTS

Manufacturer Training

Job description

OCS UK & Ireland seeks a Security Systems Engineer to maintain and enhance client relationships across sectors. You will service Intruder Alarm, CCTV and Access Control systems, with some Panic/Affray Alarms, Nurse call and EVCS work, and perform remedial tasks.

The role involves regular site visits and close collaboration with clients and trades, reporting to the Local Service Manager and upholding company standards and safety on every site.