Access Control & CCTV Systems Engineer – Field Service

OCS; United Kingdom; Remote; GBP 35,000 - 52,000; Full time

Job summary

OCS UK & Ireland is seeking a Security Systems Engineer to maintain and enhance relationships with clients across sectors. The role focuses on maintenance and servicing of Intruder Alarm, CCTV and Access Control, with some work on Panic/Affray Alarms, Nurse call, EVCS and small remedial works.

The candidate will work with team members, interact with clients and other trades, and report to the Local Service Manager. Regular site visits and customer-centric approach are essential.

Qualifications

• A minimum of three - five years' experience in a similar role.
• Qualifications / Experience with Enterprise solutions including Dahlmeier, Lenel, Synectics, Salto, Gallagher preferred, though not essential.

Responsibilities

• Managing all relevant documentation.
• Ensuring customer expectations are consistently met.
• Managing workload effectively.
• Quality Management and KPI achievement per client SLAs.
• Collaboration and teamwork with clients and trades.
• Problem-solving and delivering exceptional customer service.
• Maintaining professional appearance and demeanor.
• Leading by example, adhering to company rules and safeguarding assets.
• Timely completion of Time Sheets, Expense Claims and Site Reports.
• Observing health and safety protocols.

Education

CSCS Card

ECS Card

IPAF

PASMA

First Aid

SSSTS

Manufacturer Training

Job description

OCS UK & Ireland is seeking a Security Systems Engineer to maintain and enhance relationships with clients across sectors. The role focuses on maintenance and servicing of Intruder Alarm, CCTV and Access Control, with some work on Panic/Affray Alarms, Nurse call, EVCS and small remedial works.

The candidate will work with team members, interact with clients and other trades, and report to the Local Service Manager. Regular site visits and customer-centric approach are essential.