Security Systems Engineer – Access Control & CCTV

OCS; Carlisle; Híbrido; GBP 35.000 - 52.000; Jornada completa

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Descripción de la vacante

OCS UK & Ireland is seeking a Security Systems Engineer to maintain and enhance relationships with clients across Public, Private, Construction, Retail and Sports venues. The role focuses on Intruder Alarm, CCTV and Access Control systems, with some Panic/ Affray alarms and Nurse call work.

The successful candidate will perform regular site visits, work with a professional team, and report to the Local Service Manager. A customer-centric approach is essential.

Responsabilidades

• Managing all relevant documentation
• Ensuring customer expectations are consistently met
• Managing workload effectively
• Quality Management
• Achieving company KPIs for attendance in line with client SLAs
• Collaboration and teamwork
• Problem-solving
• Delivering exceptional customer service
• Maintaining a professional appearance and demeanour at all times, in line with client and company expectations, to foster the Company's positive image
• Leading by example by adhering to all company rules and regulations, complying with site regulations, and safeguarding Company assets
• Ensuring timely completion of all required Company documentation, including Time Sheets, Expense Claims, and Site Reports, in accordance with established guidelines
• Observing and following company health and safety protocols to contribute to a safe working environment

Descripción del empleo

OCS UK & Ireland is seeking a Security Systems Engineer to maintain and enhance relationships with clients across Public, Private, Construction, Retail and Sports venues. The role focuses on Intruder Alarm, CCTV and Access Control systems, with some Panic/ Affray alarms and Nurse call work.

The successful candidate will perform regular site visits, work with a professional team, and report to the Local Service Manager. A customer-centric approach is essential.