Security Support Officer — On‑Site Presence & Career Growth

Mitie Group plc.; Walsall; On-site; GBP 36,369,000 - 39,950,000; Full time

Benefits offered by this job

Flexible benefits

Discounts through MiDeals

Cycle-to-work scheme

Job summary

Mitie Group plc. in Walsall is seeking a Security Support Officer for a full-time role with ongoing training and clear career progression opportunities.

You will be the first point of contact on site, providing a visible security presence while delivering excellent customer service to staff and visitors. Responsibilities include monitoring CCTV, responding to alarms, managing access control, and writing incident reports.

Qualifications

• Valid SIA Licence (Security Guarding or Door Supervisor).
• Strong communication and people skills.
• Ability to work alone and within a team.
• Reliable, professional, and flexible attitude.
• Good timekeeping and customer service skills.
• Full UK driving licence and own vehicle (essential).

Responsibilities

• Acting as a visible and approachable security presence.
• Keeping staff, visitors, and the site safe and secure.
• Monitoring CCTV and responding to alarms.
• Managing access control and visitor entry.
• Writing clear incident reports and daily logs.

Skills

SIA Licence

Communication

Teamwork

Timekeeping

Customer service

Driving licence

Job description

Mitie Group plc. in Walsall is seeking a Security Support Officer for a full-time role with ongoing training and clear career progression opportunities.

You will be the first point of contact on site, providing a visible security presence while delivering excellent customer service to staff and visitors. Responsibilities include monitoring CCTV, responding to alarms, managing access control, and writing incident reports.