Security Support Officer – On-Site Presence & Customer Service

Mitie Cleaning & Hygiene Services; Newcastle-under-Lyme; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Flexible benefits platform

Salary Finance

MiDeals discounts

Cycle to work

Life cover

Mitie Stars rewards

Job summary

Mitie Cleaning & Hygiene Services in the Stoke-on-Trent area is seeking a reliable and professional Security Support Officer for a full-time role with ongoing training and clear opportunities for career progression. As the first point of contact on site, you will provide a visible security presence while delivering excellent customer service, ensuring the safety of staff, visitors and property.

Benefits include a market-leading flexible benefits platform with Salary Finance, MiDeals discounts,

Qualifications

• Valid SIA Licence (Security Guarding or Door Supervisor).
• Strong communication and people skills.
• Ability to work alone and within a team.
• Reliable, flexible attitude.
• Full UK driving licence and own vehicle (essential).

Responsibilities

• Acting as a visible and approachable security presence.
• Keeping staff, visitors, and the site safe and secure.
• Monitoring CCTV and responding to alarms.
• Managing access control and visitor entry.
• Writing clear incident reports and daily logs.

Skills

SIA Licence

Strong communication

People skills

Work independently

Timekeeping

Driving licence (UK)

Job description

Mitie Cleaning & Hygiene Services in the Stoke-on-Trent area is seeking a reliable and professional Security Support Officer for a full-time role with ongoing training and clear opportunities for career progression. As the first point of contact on site, you will provide a visible security presence while delivering excellent customer service, ensuring the safety of staff, visitors and property.

Benefits include a market-leading flexible benefits platform with Salary Finance, MiDeals discounts,