Security Supervisor SIA

Leicester City Council; Leicester; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Flexible working

Relocation assistance

Job summary

Leicester City Council is seeking an experienced SIA Security Supervisor to lead security operations at De Montfort Hall and Haymarket Theatre in Leicester. You will manage security and car parking, ensure staff are trained and deployed, and maintain high safety standards while delivering an excellent visitor experience.

The role requires a proven supervisory background in public-facing venues, strong communication, risk assessment and incident response skills, and adherence to Martyn's Law

Qualifications

• Hold a valid SIA Door Supervisor Licence.
• Significant experience in supervisory or management roles within security.
• Experience in theatres, concert venues or similar high-footfall venues.
• Knowledge of crowd management, security and public safety principles.
• Understanding of Martyn's Law requirements and risk assessments.

Responsibilities

• Lead and deploy the venue's security and car parking operations.
• Plan staffing, scheduling and resource deployment for events.
• Act as operational lead for security, crowd management and incident response.
• Develop and review security plans, risk assessments and procedures.
• Ensure compliance with licensing, health and safety and security regulations.

Skills

Communication skills

Organisational skills

Calm under pressure

Leadership

Education

SIA Door Supervisor Licence

Tools

Microsoft Office

Word / Excel / PowerPoint

Job description

Reference: REQ7690

Description: Full Time / 37 Hours Per Week / Permanent Would you like to play a key role in protecting one of Leicester's premier entertainment venues while delivering an exceptional customer experience? De Montfort Hall has been a cultural landmark for Leicester, Leicestershire and the wider region for over a century. Hosting approximately 250 events annually, the venue welcomes thousands of visitors each year to concerts, comedy performances, theatrical productions, community events and high-profile engagements. Haymarket Theatre, located in Leicester City Centre, complements this diverse portfolio with educational and performance-based activities throughout the year. We are seeking an experienced and highly professional SIA Security Supervisor to lead our venue security operations. This is a critical role responsible for ensuring the safety and security of customers, performers, contractors, staff, and visitors whilst maintaining full compliance with relevant legislation, licensing requirements and emerging counter‑terrorism obligations under the Terrorism (Protection of Premises) Act 2025 (Martyn's Law). Working closely with venue management, technical teams, front of house teams, touring productions, emergency services, and external partners, you will provide visible leadership and operational oversight during performances and events, ensuring effective security measures are embedded throughout all venue activities. This is a permanent, site‑based position working 37 hours per week. Due to the nature of the role, the majority of shifts will be evenings, weekends and bank holidays.

Key Responsibilities

As Security Supervisor, you will be responsible for the effective leadership, management and deployment of the venue's security and car parking operations.

• Leading and supervising all security and car park personnel during events and daily operations.
• Ensuring appropriate staffing levels are maintained through effective planning, scheduling, and deployment of resources.
• Acting as the venue's operational lead for security, crowd management, and incident response.
• Supporting the development, implementation and continuous review of security strategies, plans, and procedures.
• Ensuring compliance with the venue's Premises Licence requirements, health and safety legislation and all relevant security regulations.
• Taking a proactive role in the implementation and ongoing compliance requirements of the Terrorism (Protection of Premises) Act 2025 (Martyn's Law), including the development of security plans, terrorism risk assessments, staff awareness programmes, and incident response procedures.
• Reviewing and maintaining security-related risk assessments, operating procedures, and emergency plans.
• Working closely with external stakeholders including emergency services, local authorities, security contractors, and event promoters.
• Managing recruitment, induction, training and ongoing development of casual security and car park staff.
• Conducting performance management, supervision, and regular team briefings to ensure high standards of professionalism and customer service.
• Leading on security incidents, investigations, conflict resolution, and customer safety concerns, making confident decisions under pressure.
• Ensuring all security operations balance robust safety measures with a positive visitor experience.
• Producing reports, maintaining accurate records, and supporting audits, inspections and compliance activity as required.

What We're Looking For

This role requires an experienced security professional with a proven history of supervising teams within public-facing venues and managing security operations in complex, high‑footfall environments.

Essential Requirements

• Hold a valid SIA Door Supervisor Licence.
• Significant experience in a supervisory or management role within the security industry.
• Demonstrable experience of managing security operations within theatres, concert venues, arenas, stadia, visitor attractions, hospitality venues, or other entertainment environments.
• Strong practical understanding of crowd management, event security, conflict management, and public safety.
• Detailed understanding of the requirements, principles, and practical implementation of the Terrorism (Protection of Premises) Act 2025 (Martyn's Law).
• Experience in undertaking and reviewing security risk assessments and implementing appropriate mitigation measures.
• Proven ability to develop, train, motivate and lead operational teams.
• Excellent communication skills with the ability to engage effectively with staff, customers, performers, contractors and partner agencies.
• Strong organisational skills with the ability to prioritise competing demands within a live events environment.
• Ability to remain calm, decisive, and professional during emergencies and high-pressure situations.
• Competent user of Microsoft Office applications including Word, Excel and PowerPoint.
• Working knowledge of licensed premises and associated licensing legislation.

Why Join Us?

This is an exciting opportunity to lead security operations at two iconic Leicester venues. You'll play a pivotal role in safeguarding visitors, supporting world-class events, and helping shape the venue's security culture as the industry adapts to the requirements of Martyn's Law and evolving public safety expectations.

What We Can Offer You

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, take a look at our benefits calculator.

Join us!

We’re committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That’s why we’ve designed our recruitment process to put you at your ease; make you feel welcome and bring the best out of you. We’ll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the ‘our approach to recruitment’ page.

Region: Central

Location: De Montfort Hall

Salary: *GBP*32,061 - *GBP*34,434 Per Year

Package: Total benefit value (includes pension contribution and full holiday entitlement): *GBP*46,953.83

Contractual hours: 37

Basis: Full time,