Security Supervisor

Allscreens Nationwide Ltd; Walsall; On-site; GBP 25,000 - 32,000; Full time

Job summary

Security Supervisor role at Walsall Manor Hospital requires a motivated and approachable leader to oversee security operations on site. You will supervise a team, ensure adherence to SOPs, and act as a trusted point of contact for staff and visitors, fostering a safe environment.

The ideal candidate will hold SIA Door Supervision and CCTV licences, have experience supervising teams, and demonstrate reliability, punctuality and a customer-focused mindset.

Qualifications

• SIA Door Supervision licence is essential.
• SIA CCTV licence required for this role.
• Experience leading security teams is preferred.
• Demonstrated customer-orientated approach and professional conduct.

Responsibilities

• Oversee a team of five security officers and provide guidance.
• Act as first point of contact for customers and staff with a friendly presence.
• Ensure SOPs are followed and KPI targets are met or exceeded.
• Maintain safety and security of colleagues and customers at all times.
• Respond to incidents calmly and manage patrols and access control.
• Build strong relationships within a supportive, professional team.

Skills

SIA Door Supervision

CCTV Licence

Team Leadership

Customer Focus

Communication

Job description

Security Supervisor - Walsall Manor Hospital

The Benefits

• Health and Wellbeing Plans – including our family-friendly maternity policy.
• Flexible financial supportwith instant access to earned and authorised wages.
• Benefits for all – vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day.
• Full induction, ongoing training, and structured career development to help you thrive in your role.
• Quality kit and uniform – so you feel comfortable and can perform your role effectively.
• Fully funded SIA top-up training from our own team of in-house trainers.
• Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.
• Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
• Long service and recognition awards - celebrating your achievements.

The Role

We’re looking a motivated, approachable, and dependable Security Supervisorto join our team. We’re proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact.

We’re looking for people who are

• Friendly, approachable, and professional in all interactions.
• Keen to learn, grow, and contribute to a positive team culture.
• Experienced in working as a Team Leader/Supervisor.
• At least 18 years old - licence requirement by the Security Industry Authority.
• Punctual, dependable, flexible, and assured.
• Door Supervision & CCTV licence holders (essential).

Previous experience in security is great, but if you’ve only recently got your SIA licence that’s fine. What’s just as important is your enthusiasm and willingness to learn.We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team.

Your core responsibilities will include

• Overseeing a team of five.
• Offering guidance, information, and a friendly face as a first point of contact for customers and for your team.
• Ensuring the team are following SOP's and being accountable for any KPI failings.
• Ensuring the safety and security of colleagues and customers, providing a sense of assurance.
• Being a smart, approachable, and proactive presence as a security supervisor representative.
• Managing and responding to incidents effectively while remaining calm under pressure.
• Conducting security patrols, managing access points, and deterring unauthorised activity.
• Building strong relationships as part of asupportive and professional team.

This role is about more than just security. It’s about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all.

About Us

We’re proud to work with some of the UK’s most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.

We’re committed to creating a diverse and inclusive workplace where everyone can thrive.We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.

Equality, Diversity, and Inclusion

At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability.

We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity.

We always treat each other fairly and withdignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.