Security Supervisor

Carlisle Support Service; Liverpool; On-site; GBP 36,000 - 41,000; Full time

Benefits offered by this job

Competitive hourly rate

Company Pension Scheme

Health and Wellbeing Plans

Wage access via Stream

Induction and training

Uniform and kit provided

SIA top up training

Employee Assistance Program

Refer a Friend Scheme

Job summary

Carlisle Support Services is seeking a Supervisor to lead a security team at locations around Port of Liverpool. The role involves ensuring high standards, staff development, and client-facing responsibilities with full training provided.

Location: Port of Liverpool, L21 1LA. Pay: £14.85 per hour. Hours: about 50 hours per week on a rotating days/nights/weekend schedule. A strong licence and driving history are required, with ongoing opportunities for progression.

Qualifications

• SIA Guarding or Door Supervision licence required for licensable role.
• Full UK Driving Licence held >2 years with few points (company vehicle provided).
• 5 years of checkable work and address history.
• Proven supervisory experience, preferably in security.
• Strong leadership and people management abilities.

Responsibilities

• Lead and motivate a team to achieve performance goals and maintain high standards.
• Ensure colleague safety and provide assurance for all.
• Oversee conflict management and take control of incidents.
• Conduct security patrols and control access/egress to deter crime.
• Engage with the public in a proactive and professional manner.
• Train and mentor new hires, ensuring understanding of roles.

Skills

Leadership

Team management

Communication

Conflict resolution

Customer service

Safety awareness

Mentoring

Job description

Job Introduction

The Benefits

• A competitive hourly rate of pay - paid monthly
• Access to Company Pension Scheme after qualifying period
• Health and Wellbeing Plans
• Stream - financial flexibility and instant access to earned and authorised wages
• Full induction, ongoing training, and career development
• Quality kit and uniform, everything you need to perform your role effectively
• Funded SIA top up training
• Employee Assistance Program
• Refer a Friend Scheme

The Role

Carlisle Support Services is looking for an enthusiastic, reliable, and dedicated individual to join our team as a Supervisor, working with our prestigious clients. If you have a passion for leading teams, ensuring high standards, and developing your career, we promise to provide full training and all the support you'll need to help you succeed.

Location: Port of Liverpool, L21 1LA

Pay: £14.85 per hour

Hours: Average 50 hours per week, working on a rota basis. Including days, nights and weekends

Your core role will include but not be limited to the following activities:

• Lead and motivate a team to achieve performance goals and maintain high standards
• Ensure colleague safety, providing a sense of assurance for all
• Oversee effective conflict management, always taking control of incidents
• Control access and egress, conducting security patrols to deter crime
• Proactively and professionally engage with the public
• Be aware of hazards and incidents, and respond appropriately
• Provide guidance, information, and direct customers as a first point of contact
• Manage and follow safety and security processes and procedures
• Conduct regular performance evaluations and provide feedback to team members
• Train and mentor new hires, ensuring they understand their roles and responsibilities

Is This You?

• SIA Guarding or Door Supervision licence - Required to work in a licensable role
• Full UK Car Drivers Licence- Held for more than 2 years with less that 6 points on (Company vehicle provided to travel around site due to size of area covered)
• 5 years checkable work and address history
• Proven experience in a supervisory role, preferably within a security environment
• Strong leadership skills with the ability to motivate and manage a team
• Reliable, punctual, flexible, and smart in appearance
• Friendly, approachable, and always professional
• Enthusiastic and motivated to do a great job
• Strong leadership skills with the ability to motivate and manage a team
• Able to interact with clients and customers in a positive manner
• Effective people skills, able to interact with clients and customers in a positive manner

Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, original payslip, birth certificate or a valid share code.

This is us

Join a growing market-leading brand of support services to work with the UK's largest brands such as Liverpool Football Club, Jaguar Land Rover, Tesco, Liverpool City Council, and many more.

Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure.

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.