Security Supervisor

UniTrust Protection Services (UK) Ltd; Milton Keynes; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Virtual GP

Employee Assistance Programme

Group Life Assurance

Personal Pension

Cycle to Work Scheme

Tech Scheme

Company Sick Pay Scheme

Long Service Awards

Recognition Awards

Comprehensive Training

Discount Platform

Wellbeing Platform

Living Wage Foundation ServiceProvider

Job summary

UniTrust Protection Services (UK) Ltd seeks a Security Supervisor to lead the client-side security team and provide high-level customer service while supporting the Security Manager and wider team.

The role is based at MK15 with weekend and shift hours, averaging 48 hours per week, and requires a CCTV licence, strong communication, and staff training capabilities to ensure a safe environment.

Qualifications

• Experience at supervisor level or above in the security industry.
• Ability to communicate clearly with clients and team members.
• Proficient with emails, Word and Excel and general IT literacy.

Responsibilities

• Assist in the management of the security contract at the client’s premises.
• Control, monitor and instruct security officers alongside the Security Manager.
• Ensure staff are trained to client and company standards.
• Develop teamwork and maintain high morale through training and motivation.
• Carry out duties to maintain a safe and secure environment for personnel and property.

Skills

Security industry experience

Communication skills

IT literacy

Education

CCTV licence

Job description

Job Title: Security Supervisor
Based: MK15
Reporting to: Security Manager/Contract Manager
Hours:Saturday – Sunday 07:00 – 19:00 and Monday – Tuesday 19:00 – 07:00,
average 48 hrs per week

Rate : £14.45 per hour

Benefits:

• Virtual GP
• Employee Assistance Programme
• Group Life Assurance
• Personal Pension
• Cycle to Work Scheme
• Tech Scheme
• Company Sick Pay Scheme
• Long Service Awards
• Recognition Awards
• Comprehensive Training
• Discount Platform
• Wellbeing Platform
• Living Wage Foundation Service Provider

Objective

Objective
To work as a supervisor, providing a high level of customer service at our client site and support to the Security
Manager and wider team. Act as the first point of contact and to liaise with the client and stakeholders where
applicable. Working alongside the wider Security Team and all service lines on site. Ensuring the protection of
persons and property and thereby the provision of a safe and secure environment.

Duties

• Assist in the Management of the Security contract at the Client’s premises.
• Control, monitor and instruct the Security Officers alongside the Security Manager in procedures,
• including but not restricted to Assignment Instructions; Reception Duties; Health & Safety and any
• Client instructions.
• Ensure Assignment Instructions are adhered to at all times by security personnel.
• Ensure all staff are trained to the client’s and the company’s standards.
• Develop teamwork within the workforce, ensuring high morale through effective motivational
• methods and ongoing training.
• Review Security Officer performance and development and report to the Security Manager
• To comply with company health and safety procedures
• Maintain a high standard of communication and good working relationship with all other Security
• Officers and the Client
• Carrying out all other duties as required in a professional and diligent manner.
• To ensure each Site Handover is done, sent out and completed in full of all checks done and messages
• included.
• Ensuring that no unauthorised persons are permitted in prohibited areas.
• Maintaining an accurate records.
• Manage ad-hoc projects/taskMonitoring and responding to all CCTV and intruder alarms across various sites outside of the core site
• Liaison with the Building Services for out of hours service calls
• Key control and management of daily issues.
• General security duties and duties in line with the front of house role as requested by the client and
• UniTrust management.

Person Specification

The Supervisor should be of smart appearance and good character. They should have a level of basic
to intermediate (2-3 years) experience within the Security Industry at Supervisor level or above. The
Supervisor will form a key part in assisting the Security Manager with daily task and objectives that
need to be adhered to in line with Key Performance Indicators (KPI) and Service Level Agreement (SLA)
therefore they should be able to take direction and guidance in line with Client and/or Company
standards.
There will also be a level reliability, self-motivation to work without supervision while the Security
Manager is in meeting or on leave. Further onsite training will be provided to ensure they have the
required level of understanding and exposure in order to provide a seamless transition during this
time.
First Aid qualification is desired, but not essential, as training can be provided by company where
required.
A CCTV licence is required for this role.

Training

Officers must undergo a minimum of 3 to 4 days on site training.

Aptitudes and attitudes

Excellent literacy and communication skills, together with excellent verbal and written English
Possess a good telephone manner.
Be computer literate, E-mail, Word and Excel.
Carry and be capable or using all security equipment necessary to efficiently perform the duties
required of a professional security officer.

Personal attributes

A consistently smart appearance in the uniform provided and required by UniTrust and its clients.
Reliability, energetic, self-motivation and ability to use own initiative and work without supervision.
Be able to cope with multiple tasks in a calm professional manner.
The ability to tactful and deploy a level diplomacy to deal with people at all levels including the client,
the client’s tenants and visitors in all circumstances including emergencies and other times of stress.
Self-confidence and an interest in self-development.
An excellent level of physical fitness to enable the post holder to perform patrol and emergency
response duties efficiently and effectively.

Don’t miss out on this fantastic opportunity to join our team as a Security Supervisor !Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. Please note, any job offered is subject to satisfactory pre-employment and five year work history security vetting checks according to BS 7858:2019