Security Store Detective

The Range; Altrincham; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

28 days holidays

Staff discount 25%

Discount at Dee Dee's/Iceland Cafes 20

Subsidised travel

SIA Licence Exempt

Free parking

Company pension

Job summary

The Range seeks a Security Store Detective to strengthen our Loss Prevention team in covert roles across assigned stores.

You will identify and apprehend offenders, handle incidents professionally, and assist in training colleagues in Loss Prevention objectives. Career development is supported by line management, with travel across the UK and potential overnight stays as needed.

Qualifications

• Good interpersonal and communication skills with clear messaging.
• High initiative; knows when to consult or direct others.
• Strong written skills for actionable guidance and feedback.
• Attention to detail and strong admin abilities.
• Ability to work under pressure and meet deadlines.
• Proficient with Microsoft Office applications.

Responsibilities

• Identify and apprehend theft offenders at high-risk stores.
• Generate detailed incident reports and collate evidence.
• Contribute to training of store colleagues in LP activities.
• Build relationships with internal stakeholders and external agencies.
• Conduct surveillance across retail and distribution network.
• Adhere to company policies and guidelines.

Skills

Interpersonal skills

Communication skills

Initiative

Written communication

Attention to detail

Under pressure

Microsoft Office

Car license

Job description

Security Store Detective

As a result of our expansion plans, and our continued ongoing success we are seeking a dynamic Security Store Detective.

Job Purpose:

This role entails working for the Loss Prevention department in a covert role across an assigned area. You will be deployed to our high-risk stores to identify and apprehend offenders for theft, while always being professional when dealing with conflict. The work of the Security Store Detective is crucial in the identification, apprehension and prosecution of criminals who target our stores. You will also support your Security Team Leader by providing training, and development to our retail colleagues in Loss Prevention activity and department objectives.

Accountabilities:

• Deployed to high-risk stores to identify and apprehend theft offenders.
• Generate detailed incident reports and collate evidence to support criminal prosecutions.
• Conducting training to support stores.
• Building relationships with internal stakeholders and external agencies.
• Completing surveillance operations across the retail / distribution network
• Always adhere to company policies and guidelines.

Knowledge & Competencies:

• Have good interpersonal and communication skills. Communicate in such a way that key messages cannot be missed.
• Have a high degree of initiative.
• Understand when to consult, involve or direct others.
• Have high quality written skills to deliver actionable guidance and feedback.
• Think clearly and quickly about issues and identify critical information.
• Project confidence when faced with challenge.
• Pay attention to detail and have good administration skills.
• Work well under pressure to meet deadlines.
• Have knowledge of all Microsoft Office Packages.
• Have your own transportation and a full UK driving license.
• This role will have the potential for travel across the UK and may involve overnight stays.

After your initial training, your line manager will continue to work with you to support your career development (we aim to promote from within).

Salary, Hours and Requirements

• Competitive salary
• Full time permanent contract, 44 hours per week
• Full driving licence with own reliable transport required
• Must be fully flexible working 5 days out of 7 (early/late/weekend essential to the role)

The Benefits

• 28 day’s holidays (inclusive of public holidays)
• Up to 25% staff discount in all Range and wilko stores (after completion of probation)
• Up to 20% discount from our instore Dee Dee's/Iceland Cafes
• Subsidised travel (expenses paid weekly)
• SIA Licence Exempt
• Free parking
• Company pension