Security Store Detective

The Range; Bury St Edmunds; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

28 days holiday

Staff discount

Discount at Dee Dee's/Iceland Cafes

Subsidised travel

Free parking

Company pension

Job summary

The Range is seeking a Security Store Detective to join our Loss Prevention team. You will operate covertly in assigned areas to identify and apprehend offenders while maintaining professionalism during conflicts.

You will train colleagues and support the Security Team Lead with department objectives. Role requires a full UK driving license and own transport, 44 hours per week, and flexibility for 5 days out of 7 including weekends.

Qualifications

• Loss prevention or security experience preferred.
• Experience in reporting and evidence handling for prosecutions.
• Willing to travel across the UK and stay away overnight when required.
• Able to work covertly and maintain professional conduct.

Responsibilities

• Deploy to high‑risk stores to identify and apprehend theft offenders.
• Generate detailed incident reports and collate evidence for prosecutions.
• Provide training to store colleagues on loss prevention activities.
• Build relationships with internal stakeholders and external agencies.
• Conduct surveillance across the retail and distribution network.
• Adhere to company policies and guidelines at all times.

Skills

Interpersonal skills

Communication

Initiative

Decision making / when to consult

Written communication

Under pressure

Attention to detail

Administration skills

Microsoft Office

Driving licence & own transport

UK travel / overnight stays

Tools

Microsoft Office

Job description

Security Store Detective

As a result of our expansion plans, and our continued ongoing success we are seeking a dynamic Security Store Detective.

Job Purpose:

This role entails working for the Loss Prevention department in a covert role across an assigned area. You will be deployed to our high-risk stores to identify and apprehend offenders for theft, while always being professional when dealing with conflict. The work of the Security Store Detective is crucial in the identification, apprehension and prosecution of criminals who target our stores. You will also support your Security Team Leader by providing training, and development to our retail colleagues in Loss Prevention activity and department objectives.

Accountabilities:

• Deployed to high-risk stores to identify and apprehend theft offenders.
• Generate detailed incident reports and collate evidence to support criminal prosecutions.
• Conducting training to support stores.
• Building relationships with internal stakeholders and external agencies.
• Completing surveillance operations across the retail / distribution network
• Always adhere to company policies and guidelines.

Knowledge & Competencies:

• Have good interpersonal and communication skills. Communicate in such a way that key messages cannot be missed.
• Have a high degree of initiative.
• Understand when to consult, involve or direct others.
• Have high quality written skills to deliver actionable guidance and feedback.
• Think clearly and quickly about issues and identify critical information.
• Project confidence when faced with challenge.
• Pay attention to detail and have good administration skills.
• Work well under pressure to meet deadlines.
• Have knowledge of all Microsoft Office Packages.
• Have your own transportation and a full UK driving license.
• This role will have the potential for travel across the UK and may involve overnight stays.

After your initial training, your line manager will continue to work with you to support your career development (we aim to promote from within).

Salary, Hours and Requirements

• Competitive salary
• Full time permanent contract, 44 hours per week
• Full driving licence with own reliable transport required
• Must be fully flexible working 5 days out of 7 (early/late/weekend essential to the role)

The Benefits

• 28 day’s holidays (inclusive of public holidays)
• Up to 25% staff discount in all Range and wilko stores (after completion of probation)
• Up to 20% discount from our instore Dee Dee's/Iceland Cafes
• Subsidised travel (expenses paid weekly)
• SIA Licence Exempt
• Free parking
• Company pension