Security Ops Manager: Incident Response & Team Leadership

Wilson James; City Of London; On-site; GBP 59,000 - 72,000; Full time

Benefits offered by this job

5.6 weeks annual leave

Employer Pension contributions

Access to financial wellbeing support

Life assurance

Mental health & wellbeing support

Online GP services for you and family

Discounts at retail, leisure & brands

Cycle to Work scheme

Employee Referral scheme

Job summary

Wilson James are seeking a Security Operations Manager to oversee security operations for a prestigious client at a high-volume, multi-use site in London. You will lead a large operational team, drive innovation across security functions, and maintain excellent customer service and continuous improvement standards.

The role requires day-to-day management of site security, policy development, incident response, and daily liaison with the client to ensure delivery of professional security

Qualifications

• Hold a current DS SIA licence.
• Proven management experience in a high profile environment.
• A flair for problem solving and multitasking.
• Assertive and persuasive.
• Hold a relevant management qualification e.g. ILM 3/5.

Responsibilities

• Manage the security personnel working on the sites and take responsibility for the performance, professional conduct & development of the team.
• Advise the client on all matters of security including the review and writing of the security policies and procedures.
• Be responsible for all security operations activities & standards of all security personnel, and ensure a preventive approach and that all incidents are managed and responded to promptly in accordance with policies and procedures.
• Report & liaise on a daily basis with the client to ensure effective and open communication of all matters pertaining to the delivery of a professional security service.
• Ensure all security personnel are fully informed / briefed in relation to both the AI's, SOP's & the H&S documentation
• Provide effective support to the client's incident management representative and undertake incident management responsibilities as defined by the client.
• Ensure all employees are trained to the required standard and subject to regular effective performance monitoring
• Be the first line response for any/all incidents, fire, security and H&S and manage in accordance with specific related procedures.

Skills

Management experience

Problem solving

Multitasking

Assertive

Persuasive

DS SIA licence

Education

ILM 3/5 management qualification

Job description

Wilson James are seeking a Security Operations Manager to oversee security operations for a prestigious client at a high-volume, multi-use site in London. You will lead a large operational team, drive innovation across security functions, and maintain excellent customer service and continuous improvement standards.

The role requires day-to-day management of site security, policy development, incident response, and daily liaison with the client to ensure delivery of professional security