Security Operations Manager – Manned Guarding & Response

The ExcluSec Group Ltd; Bolton; Presencial; GBP 26.000 - 35.000; Jornada completa

Descripción de la vacante

The ExcluSec Group in Bolton is seeking an Operations Manager for Manned Guarding & Response. You will oversee service delivery, build strong client relationships, and support security teams to meet high standards across sites.

Based in Bolton with regular travel, this 40-hour-per-week role offers flexibility in hours and a company pool vehicle for business travel. A valid SIA licence and driving licence are required.

Formación

• Experience supervising or managing security services across multiple sites.
• Good understanding of manned guarding, keyholding and mobile response operations.
• Strong customer service skills and confidence meeting clients.
• Ability to lead, support and communicate effectively with staff.
• Good organisational skills and ability to prioritise competing demands.
• Full UK driving licence and willingness to travel regularly.

Responsabilidades

• Oversee service delivery across manned guarding and response contracts.
• Build client relationships and maintain high service standards.
• Lead and support supervisors to ensure consistent performance.
• Monitor contractual requirements and drive continuous improvement.
• Coordinate mobilisation of new contracts and staff training.

Conocimientos

Security supervision

Staff leadership

Client relations

Customer service

Organisational skills

Problem solving

Scheduling systems

Microsoft Office

Driving licence

Flexibility nights

English writing

Educación

SIA licence

Herramientas

MS Office

Descripción del empleo

The ExcluSec Group in Bolton is seeking an Operations Manager for Manned Guarding & Response. You will oversee service delivery, build strong client relationships, and support security teams to meet high standards across sites.

Based in Bolton with regular travel, this 40-hour-per-week role offers flexibility in hours and a company pool vehicle for business travel. A valid SIA licence and driving licence are required.