Security Officer - Relief

Carlisle Support Services; Newcastle upon Tyne; On-site; GBP 24,000 - 31,000; Full time

Benefits offered by this job

Health & wellbeing

Wage access

Discounts

Training

Uniform

Job summary

Carlisle Support Services is seeking a Relief Security officer in the Newcastle area. You will be the first point of contact, providing a warm, professional presence and ensuring safety across venues as required.

We offer extensive benefits, training, and flexible hours to support your development in a diverse, inclusive team. SIA licence holders are preferred, and all training is provided to help you succeed.

Qualifications

• SIA Guarding or Door Supervision licence required.
• Age 18+ required.
• Experience in security is advantageous; training provided.

Responsibilities

• Provide a friendly first point of contact for customers.
• Ensure safety and security of colleagues and customers.
• Manage incidents calmly and respond effectively.
• Conduct security patrols and manage access points.
• Support the team with a proactive presence.

Skills

Customer-facing experience

Punctual

Flexible

Enthusiasm to learn

Education

SIA Licence (Guarding or Door Supervision)

Job description

Relief Security officer

The Benefits

• Health and Wellbeing Plans – including our family-friendly maternity policy.
• Flexible financial supportwith instant access to earned and authorised wages.
• Benefits for all – vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day.
• Full induction, ongoing training, and structured career development to help you thrive in your role.
• Quality kit and uniform – so you feel comfortable and can perform your role effectively.
• Fully funded SIA top-up training from our own team of in-house trainers.
• Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.
• Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
• Long service and recognition awards - celebrating your achievements.

The Role

We’re looking for motivated, approachable, and dependablepeople to join our team. We’re proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact.

Pay: £13.45 per hourLocation:Newcastle areaHours: Various hours to cover planned holidays and unplanned sickness- 12 hour shifts

We’re looking for people who areFriendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Experienced in customer-facing roles or interested in building those skills. At least 18 years old - licence requirement by the Security Industry Authority. Punctual, dependable, flexible, and assured. SIA Guarding or Door Supervision licence holders. Previous experience in security is great, but if you’ve only recently got your SIA licence that’s fine. What’s just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team.

Your core responsibilities will include

• Offering guidance, information, and a friendly face as a first point of contact for customers.
• Ensuring the safety and security of colleagues and customers, providing a sense of assurance.
• Being a smart, approachable, and proactive presence as a security representative.
• Managing and responding to incidents effectively while remaining calm under pressure.
• Conducting security patrols, managing access points, and deterring unauthorised activity.
• Building strong relationships as part of asupportive and professional team.
• This role is about more than just security.
• It’s about making a difference through supporting our customers in your local community.
• Providing a warm welcome, reassuring presence, and creating a safe environment for all.

About Us

We’re proud to work with some of the UK’s most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We’re committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.

Equality, Diversity, and Inclusion

At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and withdignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.