Security Officer

Sodexo; Birmingham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Mental health & wellbeing support

Employee Assistance Programme offering

24/7 virtual GP and lifestyle rewards

Discounts for you and your family

Financial wellbeing tools and retire-"

Job summary

Sodexo in Birmingham is seeking a Security Guard to help keep our people, customers and site safe and secure. You’ll be part of a professional security team, controlling access and responding confidently to incidents as they arise.

From patrols and CCTV monitoring to assisting in emergencies and recording incidents accurately, you’ll help ensure the site runs smoothly. If you’re alert, reliable and professional with a strong sense of responsibility and a customer‑focused approach, this is a

Qualifications

• Strong communication skills and ability to write clear reports, logs and statements.
• Organised and methodical with attention to detail and data accuracy.
• Able to prioritise workloads, manage time effectively and work at pace.
• Customer-focused with strong relationship-building and communication skills.
• Flexible, reliable and resilient, able to adapt to changing work patterns.
• Health and safety awareness and confidentiality following Sodexo policies.

Responsibilities

• Maintain site security by patrolling, checking doors/windows and controlling access.
• Monitor CCTV, access control and fire alarm systems; contact emergency services when required.
• Respond to incidents, manage calls for assistance, and intervene when necessary.
• Carry out searches and enforce site procedures for staff, clients and visitors.
• Maintain records and prepare reports; provide witness statements for authorities when needed.

Skills

Communication skills

Organised

Prioritise workloads

Customer-focused

Reliable under pressure

Attention to detail

Education

SIA Door Supervisor Licence

Job description

• 57 hours per week


• Monday - Friday


• Monday - Thursday 08:45 - 21:00


• Fridays 08:45 - 17:00


• £13.04 per hour

Check your local transport links here: Plan Your Journey | Traveline - please enter

B5 4UAas your destination.

Join Sodexo as a Security Guard in Birmingham and play an important role in keeping our people, customers and site safe and secure.

You’ll be part of a professional security team, responsible for maintaining a safe environment, controlling access to the site and responding confidently to incidents when they arise. From regular patrols and monitoring CCTV to supporting emergency situations and recording incidents accurately, you’ll help ensure the site runs safely and smoothly.

If you’re alert, reliable and professional, with a strong sense of responsibility and a customer-focused approach, this is a great opportunity to build your career with Sodexo.

What you’ll do:

• Maintain site security and vigilance by monitoring for intruders, patrolling the premises, checking doors, windows and gates, and controlling access and egress to the site.


• Monitor security systems, including CCTV, access control and fire alarm systems, and contact emergency services via ADT when required.


• Respond to and manage incidents, including calls for assistance, violence or aggression, and physically intervening or removing individuals from the building where necessary and appropriate.


• Carry out searches and enforce site procedures, including staff, client and visitor searches, vehicle parking requirements, and Sodexo/NPS policies and procedures.


• Maintain accurate records and provide support to authorities, including recording incidents in the Daily Occurrence Book, preparing reports and witness statements for the Police, and attending Magistrates' or Crown Court to give evidence when required.

What you’ll bring:

• Strong communication skills, with the ability to write clear and accurate reports, logs and statements.


• Organised and methodical, with good attention to detail, analytical skills and the ability to manage data accurately.


• Able to prioritise workloads, manage time effectively and work at pace while maintaining accuracy and high personal standards.


• Customer-focused, with the ability to build positive relationships and communicate confidently with clients, customers and colleagues at all levels.


• Flexible, reliable and resilient, with the ability to respond to different needs, manage pressure, use initiative and adapt to changing work patterns.


• Valid SIA Door Supervisor Licence, knowledge of health and safety and confidentiality,and able to follow Sodexo policies and procedures.

What we offer:

Working with Sodexo is more than just a job; it's an opportunity to be part of something greater. You'll be valued for who you are, have the chance to make a positive impact through your everyday work, and be supported to thrive in your own way.

In addition, we offer:

• Mental health & wellbeing support


• Employee Assistance Programme offering personal, legal, and financial advice


• 24/7 virtual GP and lifestyle rewards


• Discounts for you and your family


• Financial wellbeing tools and retirement plans


• Cycle to Work scheme and Paid Volunteering Day