Security Officer | 4 on/4 off - Customer-Focused

OCS; Gloucester; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Award-winning employer

Digital learning

Retail discounts

Flexible pay with Wagestream

Job summary

OCS UK & Ireland is seeking a Security Officer to help create a safe environment for visitors and staff. This 4 on, 4 off shift role includes days and nights and requires an enhanced national security clearance before starting.

You will maintain professional presentation, handle access control, monitor for protests, and use radios to communicate. SIA licences and first aid are required, with IT tools like Word, Teams, and Outlook used daily.

Qualifications

• SIA Licence - Security Guard
• SIA Licence - CCTV
• Enhanced national security clearance
• First aid qualification

Responsibilities

• Demonstrate a high level of customer service, professionalism and confidentiality at all times.
• Display excellent situational awareness.
• Control access/egress to buildings while maintaining customer service.
• Monitor for protest activity and respond/escalate appropriately.
• Assist staff, guests and contractors with information, directions or queries.
• Familiarise yourself with operating procedures and follow them.
• Assist during major incidents as instructed.
• Display SIA licence on duty at all times.
• Maintain accurate records/logs and submit reports as instructed.
• Participate in staff welfare or mandatory training.
• Use radios/phones confidently for communication.
• Carry out any other reasonable request.

Skills

Customer service

Written & verbal communication

IT software (Word, Teams, Outlook)

Teamwork

Calm under pressure

Attention to detail

Tools

Word

Teams

Outlook

Job description

OCS UK & Ireland is seeking a Security Officer to help create a safe environment for visitors and staff. This 4 on, 4 off shift role includes days and nights and requires an enhanced national security clearance before starting.

You will maintain professional presentation, handle access control, monitor for protests, and use radios to communicate. SIA licences and first aid are required, with IT tools like Word, Teams, and Outlook used daily.