Security Officer

Kingdom Services Group Ltd; Stroud; On-site; GBP 14,000 - 21,000; Full time

Job summary

Gloucester City Homes is seeking a Security Officer to join their team in Quedgeley, Gloucester. The role blends static security, concierge and reception duties with mobile patrols using a company vehicle.

Odessa, but typically nights; shifts are 18:00–06:00, 4 on/4 off, with a £12.71 per hour rate and 42 hours per week. The position focuses on safety, customer service and professional presence across residential properties.

Qualifications

• Valid SIA Security Licence.
• Enhanced DBS Check.
• Full UK Driving Licence.
• Comfortable driving a company vehicle.
• Experience in security, concierge, reception or customer service preferred.
• Excellent communication and report-writing skills.
• Professional, reliable and well-presented at all times.
• Ability to work independently and make sound decisions when dealing with incidents.

Responsibilities

• Manage access control and monitor CCTV.
• Carry out internal and external patrols.
• Respond to alarms and incidents.
• Complete detailed reports.
• Monitor visitor and contractor activity.
• Provide concierge and reception duties.
• Drive company vehicle for mobile patrols.

Skills

SIA Licence

Communication skills

Report writing

Decision making

Customer service

Job description

Location: Gloucester City Homes, Quedgeley, Gloucester, GL2 4NF
Pay Rate: £12.71 per hour
Hours: 42 Hours Per Week
Shift Pattern: 4 On, 4 Off
Hours of Work: 18:00 - 06:00
Days: Monday - Sunday
We are currently recruiting for a Security Officer to join our team supporting Gloucester City Homes in Quedgeley, Gloucester. This is a varied and rewarding role that combines security, reception and concierge responsibilities, as well as conducting mobile visits to various residential properties using a company vehicle. The successful candidate will play a key role in ensuring the safety and security of residents, visitors, staff and properties while delivering a professional and customer-focused service.
Duties will include managing access control, monitoring CCTV systems, carrying out internal and external patrols, responding to alarms and incidents, completing detailed reports, monitoring visitor and contractor activity, and acting as the first point of contact for residents and visitors. You will also undertake concierge and reception duties, assist with resident enquiries, provide a visible security presence across multiple locations, and conduct scheduled and ad-hoc mobile patrols of residential properties using a company vehicle. The role requires excellent communication skills, the ability to remain calm under pressure, and a proactive approach to identifying and reporting security concerns.

Requirements

• Valid SIA Security Licence
• Enhanced DBS Check
• Full UK Driving Licence
• Comfortable driving a company vehicle as part of the role
• Previous security, concierge, reception or customer service experience preferred
• Excellent communication and report-writing skills
• Professional, reliable and well-presented at all times
• Ability to work independently and make sound decisions when dealing with incidents

This is an excellent opportunity for an experienced Security Officer seeking a stable, full-time position with a varied workload, combining static security, concierge and mobile patrol duties within a residential housing environment.