Security Officer

Anchor Group Services Ltd; Shotton; On-site; GBP 28,000 - 31,000; Part time

Benefits offered by this job

Employee Assistance Programme

Anchor Academy training

Auto Enrolment Pension

Cycle to Work Scheme

Free on-site parking

Job summary

Anchor Group Services is seeking a Security Officer for our Shotton Paper Mill site in the UK. You will maintain safety and security across a large industrial facility, manage access, patrol areas, monitor CCTV, and respond to incidents while ensuring a professional presence for visitors and staff.

The role requires an active Frontline SIA licence (DS or SG), a valid UK driving licence, and a strong customer-service orientation. A CSCS card and training access are also valued assets.

Qualifications

• Frontline SIA licence (DS or SG) required.
• Valid UK Driving Licence required.
• 5-year employment history (full) required.
• CCTV knowledge desirable.
• Excellent written and verbal communication.
• Flexible to meet job requirements.

Responsibilities

• Protect client property, people and assets by providing security per site procedures.
• Manage site access and log vehicles at gatehouse.
• Conduct regular site patrols using company vehicle.
• Monitor CCTV and report incidents to control room/manager.
• Prepare and file surveillance reports and maintain records.
• Provide professional, friendly service to visitors and staff.
• Respond to incidents promptly and escalate as needed.

Skills

Customer service

Communication

Reliability

Flexibility

Conflict handling

Smart appearance

Enthusiasm

Punctuality

Job description

• Country United Kingdom
• Postal Code CH5 2LW

About Us

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Description

Job Role: Security Officer

Contract: Zero hours contract

Working Hours: 4 on 4 off shift pattern, workingan average of 42 hours per week (days and nights available)

Pay: £13.02 per hour

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Servicesfor an experienced Security Officer to join our established security team basedat Shotton Paper Mill.

As a Security Officer, you will play a vital role inmaintaining the safety and security of a large industrial manufacturing site.Duties will include managing site access, carrying out regular site patrolsusing a company vehicle, monitoring site activity, responding to securityincidents, and providing a professional and welcoming presence for visitors,contractors, and employees.

You will be responsible for ensuring that all securityprocedures are followed, maintaining accurate records, carrying outinspections, and supporting the client in maintaining a safe and secure workingenvironment. Strong communication skills, attention to detail, and a proactiveapproach are essential.

The successful candidate must hold a valid SIA Door Supervisor(DS) or Security Guarding (SG) licence as a minimum.

A valid CSCS card is essential for this role.

Duties include:

• Protecting the client’s property, people and/or assets byproviding security services in direct accordance with the sites publishedAssignment Instructions (AI’s) and site-specific procedures
  
• Preventing losses and damage by reporting irregularities;informing offenders of policy and procedures
  
• Preventing and escalating incidents in a timely, accurate andappropriate manner to the Control Room/ Shift Manager/OperationsManager/Emergency Services as appropriate for serious incidents
  
• Operating and monitoring site CCTV equipment
  
• Completing reports by recording observations, information,occurrences, and surveillance activities
  
• Maintaining organisation's stability and reputation bycomplying with legal requirements
  
• Contributing to team effort by accomplishing related resultsas needed
  
• Acting as a first line support to customers and visitors tosite, providing a professional and friendly service
  
• Understanding the needs of our customer, respond accordinglyto customer queries and requests and take appropriate action
  
• Maintaining professional conduct at all times
  
• Gatehouse duties – control siteaccess by verifying identification and logging vehicles, ensuring that onlyauthorised individuals enter the premises
  

Requirements

• Essential: Full 5-year employment checkablehistory
  
• Essential: Frontline SIA licence (DS or SG)
  
• Essential: Valid UK Driving Licence
  
• A CCTV licence is desirable but not essential, provided youhave knowledge of CCTV systems.
  
• Customer service experience and confidence to handle conflictin a correct manner
  
• Flexible to meet the job requirements
  
• Excellent communication skills both written and verbal
  
• Smart appearance and be well-groomed
  
• Reliable and punctual
  
• High level of enthusiasm and passion
  
• Ability to work in a fast-moving environment
  
• Access to a range of nationally recognised courses to helpfurther your career, via the Anchor Academy
  
• Access to SIA and First Aid training at discounted rates, withfinancial support available
  
• Auto Enrolment Pension (if earnings reach the minimumrequirement for auto-enrolment)
  
• Stream - accessto pay as you earn it
  
• Cycle to Work Scheme Available
  
• Full uniform provided
  
• Free Employee Assistance Programme 24/7 including access tocounselling
  
• Hospital Saturday Fund
  
• Reward and Recognition awards
  
• Free on-site parking
  

What’s Next?

Other companies may call this role: Security Officer, SecurityGuard, Security Personnel, Protection Officer, Loss Prevention Officer,Security Specialist, Safety Officer, Security Coordinator, Security Analyst,Asset Protection Officer, Security Operations Officer, Security Risk Officer,Facilities Security Officer, Protection Officer, Workplace Safety &Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distanceof: Flintshire, Deeside, Flint, Queensferry, Connahs Quay, Sealand, Sandycroft,Ewloe, Buckley, Northop, Mold, Broughton, Bagillt, Wirral, Ellesmere Port,Chester, Wrexham

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.