Security Officer

The Newcastle upon Tyne Hospitals NHS Foundation Trust; Newcastle upon Tyne; On-site; GBP 23,000 - 28,000; Full time

Job summary

The Newcastle upon Tyne Hospitals NHS Foundation Trust in Newcastle upon Tyne is seeking a Security Officer (Portering) to support security services in a busy hospital environment, with a rotary 12-hour shift pattern and 37.5 hours per week.

You will respond to security incidents and alarms, attend calls that can involve violence, perform site patrols, assist the public, manage traffic, and carry out related duties as part of a team.

Qualifications

• Experience in customer service.
• Portering / Security experience.
• Qualifications in CCTV or related security areas.

Responsibilities

• Assist in the provision of Security services across the hospital site.
• Respond to security incidents/alarm and fire calls.
• Carry out site patrols, handle cash, assist the public, and manage traffic as required.

Skills

Communication

Writing skills

Teamwork

Keyboard skills

Education

NVQ or similar qualifications

Full manual UK driving licence

Job description

Main area 317 Security (Portering) - RVI Grade Band 2 Contract Permanent: Rotary shift pattern, 12-hour shifts Hours Full time - 37.5 hours per week (Rotary shift pattern, 12 hour shifts, days and nights) Job ref 317-2026-38-41-DR

Site Royal Victoria Infirmary Town 317 02 Royal Victoria Infirmary Salary £25,272 plus enhancements for unsociable hours, per annum Salary period Yearly Closing 27/09/2026 23:59 Interview date 07/10/2026

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion.

With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, w e’re in the top five providers of specialised health services in the country.

As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

An opportunity has arisen for a Security Officer, required to assist in the provision of Security Services in an extremely busy hospital environment.

The successful candidate will work within a team providing response to security incidents/alarm & fire calls throughout the site. Many response calls you will be required to attend can involve violent and/or aggressive scenarios. In addition, the role includes site patrols, handling of cash, dealing with and assisting the general public, traffic management across the site plus a range of additional duties.

NO AGENCIES PLEASE

Main duties of the job

• Candidates should be able to perform well within a team, show great enthusiasm and be flexible as the position will involve working on a rotary shift basis.
• Previous experience within a security role and an understanding of what this involves is required. Applicants must have good communication and interpersonal skills and be able to demonstrate a flexible attitude towards their work.

Working for our organisation

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

• Northern Centre for Cancer Care, North Cumbria

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Detailed job description and main responsibilities

• To assist Trust management in the provision of effective / efficient Security services using all equipment / resources available to the department.
• To provide essential Fire and Rescue Team response to Helipad as required.

Whilst Newcastle Hospitals are a forward thinking and highly innovative organisation, the use of Third-Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual application or to the recruitment process, we may withdraw your application at any stage of the process.

Person specification

Knowledge

• Use of electrical equipment including driving of tugs and use of hand-barrows.
• Knowledge of Trust sites an advantage.
• Knowledge of Portering / Security procedures / systems of operation.

Skills

• The post holder should be able to communicate well, have good writing skills and be able to work alone or as part of a team.
• Good keyboard skills / use of PC

Experience

• Experience in customer service.
• Portering / Security experience.
• Experience in other Security tasks such as the use of CCTV equipment, and has qualifications in the relevant areas

Qualifications

• The post holder must hold a current Full manual UK driving licence and be comfortable driving light vans.
• NVQ or similar qualifications

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.