General Porter/ Security

Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust; United Kingdom; Remote; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Evening/night/weekend pay enhancements

NHS terms and conditions incl. annual/

Staff benefits

Job summary

NHFM, a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust, operates the Portering service at Northumbria Specialist Emergency Care Hospital in Cramlington. The role involves assisting patients, moving them by wheelchair or stretcher, and handling linen, waste, and mail in a busy hospital environment.

The post requires flexibility across 12-hour shifts, weekend/bank holiday work on a rotational basis, and a DBS check.

Qualifications

• General education background required.
• Experience in conflict resolution and physical intervention preferred.
• Knowledge of portering procedures and security basics.

Responsibilities

• Assist in directing patients and visitors.
• Conveyance and movement of patients by wheelchair or stretcher.
• Transport linen, refuse, clinical waste trolleys, food trolleys and records to designated areas.
• Sort mail and franking of external mail as required.
• Reception and movement of medical gas cylinders within Health and Safety guidelines.
• Daily cleaning of external areas at hospital entrances.
• Conveyance of deceased patients to the Mortuary.

Skills

Conflict resolution/Physical interv.

Job description

Main area Estates and Facilities Grade NHS AfC: Band 2 Contract Permanent Hours

• Full time
• Flexible working

37.5 hours per week (The post holder will work a 4-on, 4-off shift pattern comprising 12-hour shifts from 10:00 to 22:00. The shift pattern includes weekend and bank holiday working on a rotational basis.) Job ref 319- 8295732JN-HAS

Site Northumbria Specialist Emergency Care Hospital Town Cramlington Salary £25,272 per annum Salary period Yearly Closing 30/09/2026 23:59

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services for all of Northumbria Healthcare Trust’s sites.

Come and work for us and we can offer you:

• Competitive rates of pay
• Enhanced rates of pay for working evenings, nights, weekends and bank holidays
• Favourable employment terms and conditions – we mirror NHS Agenda for Change terms and conditions ( https://www.nhsemployers.org/tchandbook ) which includes up to 33 days annual leave + bank holidays per year, generous maternity and paternity leave provisions, occupational sick pay, and much more
• Fantastic staff benefits including car lease, home electronics, cycle to work and priority access to vaccinations, physiotherapy, counselling, among many more
• A great employee experience - we score very highly on our employee satisfaction metrics

We work closely with Kids First Nurseries that are based within our trust grounds at Wansbeck, North Tyneside and Hexham hospitals to care for our Trust family's children, they offer care for children from 6 weeks old up to 4 years. There are a number of funding options run by the government to help working parents, including Early Years Funding and Tax Free Childcare.

Flexible working offers choice in where, when, and how we work, ensuring patients remain at the heart of all we do. It’s open to everyone, and we aim to find solutions that work for both you and the organisation. All arrangements must be reasonable and balanced to maintain safe and effective patient care.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Whilst NHFM are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.

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Job overview

The Portering departments at NHFM, Northumbria Specialist Emergency Care Hospital, provide a variety of services to patients and departments, including maintaining a safe environment for patients and staff, the provision of a high quality, efficient customer orientated Portering service and compliance with the Trust Patient Confidentiality Policy.

The conveyance and movement of patients by wheelchair, trolley, bed etc., the collection and delivery of linen, refuse, clinical waste trolleys, food trolleys, stores, beds, bedding, furniture, equipment and records to designated area. The sorting of incoming mail and franking of external mail as required, also driving if this is required.

• The post will be subject to a Disclosure and Barring Service (DBS) check.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• To assist in the direction of patients and visitors.
• The conveyance and movement of patients by wheelchair, stretcher etc.
• The collection and delivery of linen, refuse, clinical waste trolleys, food trolleys, stores, beds, bedding, furniture, equipment and records to designated area.
• The sorting of incoming mail and franking of external mail as required.
• Reception and movement of medical gas cylinders within Health and Safety guidelines.
• Removal of refuse from waste bins located outside the hospital entrance, on a daily basis.
• Daily cleaning of external areas situated at hospital entrances.
• The conveyance of deceased patients to the Mortuary.

Working for our organisation

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for astate-of-the‑art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Make sure to read the ‘applicant guidance notes’ before submitting your application and make sure you know everything there is to know before applying to join our fantastic organisation.

Detailed job description and main responsibilities

To provide a comprehensive Porter service to all Wards andDepartments on site to be flexible in approach to work and undertake other duties that are assigned under the role.

The provision of a high quality, efficient customer orientated Portering service and compliance with the Trust Patient Confidentiality Policy.

The job role requires that the post holder will either undertake the role of porter or security guard during their shift.

Person specification

Qualifications

• General education

Experience and knowledge

• Conflict resolution/Physical intervention techniques.
• A sound knowledge of Portering procedures, and the ability to follow procedures to ensure effective and efficient security systems.

The successful applicant will be an employee of the subsidiary and not Northumbria Healthcare NHS Foundation Trust.

Applicants who are members of the Armed Forces, those who have a disability that requires support in the work place (two ticks pledge) and those who have been looked after by the care system as a child or young person (for example, in foster care, children's homes, kinship or local authority care) who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.

We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under‑represented in our workforce as well as other under‑represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.

If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.

Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre‑employment checks in line CQC and statutory guidance.

Make sure to read the ‘applicant guidance notes’ before submitting your application and make sure you know everything there is to know before joining our fantastic trust!

Certificate of Sponsorship

Northumbria Healthcare NHS Foundation Trust proudly hold a sponsor licence. In order to provide sponsorship you and the role you are applying for must meet UKVI eligibility requirements. Please check your eligibility prior to submitting an application. Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Karen Horan Job title Head Porter Email address [e-mail] Telephone number 0191 6072168