Security Officer

Mitie; Milton Keynes, Northampton, Aylesbury; On-site; GBP 17,000 - 24,000; Part time

Job summary

Mitie is seeking a relief Security Officer to provide safety for customers, staff and assets in the Milton Keynes area. You will use ASCONE to maintain site security, perform patrols and deliver excellent customer service, with shifts across Monday to Saturday and occasional Sunday work.

A valid UK driving licence and own vehicle are required for travel within a ~30 mile radius. This role is a relief position covering sickness and holidays, requiring flexibility to pick up shifts at short notice

Qualifications

• Minimum one year of security experience.
• Retail experience is essential.
• Knowledge of ASCONE.
• Full UK driving licence and own vehicle; travel approx. 30 miles each way.
• Shifts across Mon-Sat 08:00–22:00, Sun 09:30–17:00; flexible to work any day/time.

Responsibilities

• Provide safety and security to customer property, people, and assets in line with Assignment Instructions.
• Maintain site security using ASCONE and conduct regular patrols.
• Deliver excellent customer service to staff and visitors; assist when needed.
• Compile accurate reports and respond to emergencies or incidents.

Skills

Security experience

Retail experience

ASCONE knowledge

Driving licence

Own vehicle

Shift flexibility

Job description

Milton Keynes, Northampton, Aylesbury areas

£14.67 per hour

Minimum one years Security experience

Retail experience is essential

Must be able to demonstrate knowledge of ASCONE

Must have full UK driving licence and own vehicle as travel includes circa 30 miles radius each way

Various shifts times (between Monday - Saturday 08:00 and 22:00, Sunday 09:30-17:00) - must be flexible to work any day/ time

Minimum 8-hour contract

Job Overview

You are required to provide safety and security to our customer's property, people and/ or assets in line with the published Assignment Instructions, delivering results that meet and / or exceed the Key Performance Indicators. Provide exceptional customer service to both staff and visitors alike, as well as undertake additional training to ensure continuous self-development, all whilst upholding both Mitie and our client's reputation.

As this is a relief role covering both sickness and holiday absences, you must be flexible in terms of what days you work and able to pick up shifts at short notice.

Main Duties

• -Use ASCONE to maintain the security of the site
• -Conduct regular patrols of the site
• -Deliver customer service to both staff and visitors.
• -Support the staff with any reasonable request
• -Ensure the relevant reports are completed in order for accurate information to be recorded

Training

For this role, you will be required to fully and satisfactorily complete all required competency training, as well as undertake additional training to ensure continuous self-development as directed by the Operations Manager. You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• -Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site
• -Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage, whilst using common sense and initiative to ensure the situation does not become threatening
• -Being both proactive and reactive when delivering customer service to diffuse situations to avoid escalation
• -To maintain professional conduct in the face of difficult situations and challenging customers
• -Complete an accurate and detailed entry of any incidents that occur on the system provided on site
• -To call emergency services and Control Room to report all serious incidents

What we are looking for

• -Valid Door Supervisor SIA Licence
• -Ability to make instant, positive connections with store teams
• -Self-starter, can act without direction