Security Officer

The Ritz London; Greater London; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Instant rewards

28 holidays

Learning & Development

Employee discount

Free laundry

Complimentary meals

Social events

Season ticket loan

CODE Hospitality App

Wellness treatments

Pension scheme

Mental health support

Intro scheme £600

Training Fund Assistance

Job summary

The Ritz London is seeking a Security Team Leader to uphold the safety and security of staff, guests and visitors on site. You will conduct routine security and entrance checks and support the wider security team with daily duties in a luxury hotel environment.

Ideal candidates will have security experience in high-expectation settings, excellent communication skills, and the ability to stay calm under pressure. Fluency in English essential; professional, guest-focused approach required.

Qualifications

• Security experience in high-expectation or 5-Star environments.
• Knowledge of emergency, fire and first aid procedures.
• Ability to stay calm under pressure.
• Excellent communication and customer service skills.
• Strong observational skills and professional attitude.

Responsibilities

• Ensure safety and security of staff, guests and visitors on site.
• Conduct routine security checks and entrance checks.
• Support the wider security team with daily duties.

Skills

Security experience

Emergency procedures

First aid knowledge

Calm under pressure

Communication skills

Customer service

English proficiency

Professional attitude

Job description

THE RITZ LONDON OVERVIEW

Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.

POSITION OVERVIEW

We have an exciting opportunity for a dynamic and enthusiastic individual to join our team at The Ritz London within the Security Department as a Security Team Leader.

As a Security Team Leader, you will be responsible for the safety and security of staff, guests, and visitors on site. You will conduct routine security checks, entrance checks, and support the wider security team with routine duties. This role requires tact, trust, and diplomacy- you must have the ability to assess situations quickly and act in a timely and appropriate manner in any circumstances that require your attention.

ENTRY REQUIREMENTS

• Security experience is essential; preferably in a high-expectations or 5-Star environment.
• Knowledge of emergency, fire, and first aid procedures
• The ability to stay calm under pressure
• Excellent communication and customer service skills
• Possess the ability to work under pressure and have strong observational skills
• Great command of the English language, both spoken and written
• Display a polite and professional attitude to internal and external guests

OUR BENEFITS

• Highly competitive salary within the luxury London Hotel sector
• Instant reward and recognition scheme
• 28 holidays (including bank holidays)
• Learning & Development opportunities
• Employee discount scheme for Ritz goods and external providers
• Free laundry service for tailored uniform
• Complimentary meals on duty
• Social events and activities
• Season ticket loan
• CODE Hospitality App
• Wellness treatments: massage, chiropody and more
• Pension scheme
• Employee mental health assistance helpline
• Employee Introductory Scheme(£600)
• Training Fund Assistance

Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Due the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.