Still Room Attendant - The Ritz - Restaurant

The Ritz; Greater London; On-site; GBP 16,000 - 20,000; Full time

Benefits offered by this job

Highly competitive salary

28 holidays including bank holidays

Learning & Development opportunities

Employee discount scheme

Free laundry service for uniform

Complimentary meals on duty

Pension scheme

Employee mental health assistance helP

Season ticket loan

Code Hospitality App

Wellness treatments

Training Fund Assistance

Job summary

The Ritz London invites applications for a Still Room Attendant to join the Ritz Restaurant Department. The role focuses on supporting the restaurant team and upholding 5-star luxury standards, including polishing silverware, maintaining linen, and ensuring pristine service areas.

Ideal candidates will have 5-Star or fine dining experience, excellent customer service, and strong English communication in a polished, professional manner.

Qualifications

• Relevant experience in a 5-Star or fine dining property is desirable.
• Excellent customer service skills.
• Ability to work under pressure and have strong organisational skills.
• Good command of the English language, both spoken and written.
• Display a polite and professional attitude to internal and external guests.

Responsibilities

• Polish all silver, china and glassware before and after service.
• Count and separate soiled or damaged linen and prepare fresh linens before service.
• Clean coffee, tea and milk pots after each use.
• Support the function of kitchen and restaurant teams as required.

Skills

Customer service

Under pressure

Organisational skills

English language

Professional attitude

Job description

THE RITZ LONDON OVERVIEW

Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.

POSITION OVERVIEW

We have an exciting opportunity for a dynamic and enthusiastic individual to join our team at The Ritz London within the Ritz Restaurant Department as a Still Room Attendant.

The ideal candidate will be dedicated to upholding The Ritz London's 5-star luxury standards. As a Still Room Attendant you will be responsible for supporting the Restaurant team. Duties also involve taking pride in the care of the restaurant, down to the finest and most minute details, including: polishing all silver, china, and glassware before and after each service; counting and separating soiled or damaged linen and preparing fresh linens before each service; ensuring the coffee, tea, and milk pots are carefully cleaned after each use; and undertaking reasonable requests to support the function of the kitchen and restaurant teams.

ENTRY REQUIREMENTS

• Relevant experience in a 5-Star or fine dining property is desirable
• Excellent customer service skills
• Possess the ability to work under pressure and have strong organisational skills
• Good command of the English language, both spoken and written
• Display a polite and professional attitude to internal and external guests

OUR BENEFITS

• Highly competitive salary within the luxury London Hotel sector
• Instant reward and recognition scheme
• 28 holidays (including bank holidays)
• Learning & Development opportunities
• Employee discount scheme for Ritz goods and external providers
• Free laundry service for tailored uniform
• Complimentary meals on duty
• Social events and activities
• Season ticket loan
• CODE Hospitality App
• Wellness treatments: massage, chiropody and more
• Pension scheme
• Employee mental health assistance helpline
• Employee Introductory Scheme(£600)
• Training Fund Assistance

Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Due the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.