Security & Emergency Operations Officer

JLR; Metropolitan Borough of Solihull; Hybrid; GBP 37,000 - 50,000; Full time

Benefits offered by this job

Discounted car purchase

A competitive pension

Company performance-related bonus

Employee learning scheme

Life Assurance and Income Protection

Job summary

JLR in Solihull is recruiting a Security & Emergency Operations Officer to safeguard people, property and assets across our West Midlands sites. You will join Corporate Security & Business Protection, delivering security, fire, medical and environmental emergency response and contributing to incident command and investigations.

You will operate in a fast-paced environment, maintain specialist equipment, support incident reporting, and work with colleagues, contractors and external agencies.

Qualifications

• Excellent written and verbal communication skills.
• Confident with IT systems, including Microsoft Office and business applications.
• Experience in security, emergency services, medical or fire environments; Breathing Apparatus qualification and FREC Level 3 advantageous.
• Full UK driving licence.

Responsibilities

• Deliver security, fire, medical and environmental emergency responses across site.
• Respond to incidents, carry out investigations and produce reports.
• Conduct active surveillance, patrols, audits and preventative safety activities.
• Operate control room systems and support incident command procedures.
• Maintain equipment standards and compliance.

Skills

Communication skills

IT systems

Customer facing

Security experience

Driving licence

Job description

REQ ID: 132676

JOB TITLE: Security & Emergency Operations Officer

SALARY: £43090

POSTING START DATE: 22/09/2026

POSTING END DATE: 05/10/2026

LOCATION: Solihull West Midlands

In this role, you're part of the driving force behind JLR’s success. Helping steer operational excellence across our corporate teams, from governance to talent – you’ll be at the epicentre of the business. Your contributions will transform our iconic brands and shape the future of modern luxury. Become part of a global business and create exceptional.

Protecting people, property and critical business assets takes skill, focus and a calm head when it matters most. As a Security & Emergency Operations Officer, you’ll play a vital role in helping safeguard the future of JLR while developing specialist emergency response capabilities within a high-performing team.

This is an opportunity to work at the forefront of security, fire, medical and environmental incident response, where your actions can make a real difference. You’ll embrace change, channel your curiosity and continuously grow and develop in a role that offers challenge, variety and the chance to flourish.

What To Expect

You’ll join Corporate Security & Business Protection, a team dedicated to protecting JLR’s people, operations and assets. Working across a dynamic fast paced environment, you’ll help deliver security and emergency response services while collaborating with colleagues, contractors and external agencies. Here’s what to expect:

• Delivering security, fire, medical and environmental emergency response activities across site
• Responding to incidents, carrying out investigations and producing clear, accurate reports
• Conducting active surveillance operations, patrols, audits and preventative safety activities
• Operating control room systems and supporting incident command and control procedures
• Maintaining specialist operational competencies, equipment standards and compliance requirements

What You’ll Need

Along with your ambition to achieve the exceptional, there are several skills and qualifications that you’ll need to help you succeed here, including:

• Demonstrating excellent written and verbal communication skills
• Using IT systems confidently, including Microsoft Office and other business applications
• Working effectively in customer-facing environments while influencing and building relationships with a wide range of stakeholders
• Experience within security, emergency services, medical response or fire and rescue environments, alongside a Breathing Apparatus qualification underpinned by National Occupational Standards and a First Responder Emergency Care (FREC) Level 3 qualification or higher, would be advantageous
• Full UK driving licence

We are looking to recruit 3 roles based across the West Midlands JLR sites.

Applicants must have the right to work in the UK at the time of application, as this role is not eligible for Skilled Worker visa sponsorship.

Benefits

This role is rewarding in more ways than one. On top of our core offering, you’ll do extraordinary work with amazing people. In addition, you can expect a wide range of benefits:

• Discounted car purchase (open to family members, too)
• A 52 week maternity leave policy and a 4 week paternity leave policy. Other parental leave policies are available
• A competitive pension
• A JLR company performance-related bonus
• An employee learning scheme providing funding for; education, training and other activities which support the development of personal skills and promote lifelong learning
• Access to open, employee-led support and social networks
• Comprehensive Life Assurance and Income Protection policies
• Flexible working*
• Flexible working is offered for specific roles dependant on responsibilities. Please speak to the hiring team for details

Creating Modern Luxury requires a modern approach to work. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees more choice and flexibility around how, when and where they work. Some roles require more on-site work, but details of this can be discussed with the hiring manager during the interview stage.

We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs.

Applicants from all backgrounds are welcome. If you’re unsure that you meet the full criteria of a role – but you're interested in where it could take you – we still encourage you to apply. We believe in people's ability to grow and develop within their role – it’s what makes living the exceptional with soul possible.

JLR is committed to equal opportunity for all.