Security Duty Manager

Wilson James; Belfast City District; On-site; GBP 2,627,000 - 3,031,000; Full time

Benefits offered by this job

Annual leave 5.6 weeks

Life assurance

Online GP for you and dependents

Employee discounts

Job summary

Wilson James is recruiting an experienced Security Duty Manager to lead the security operation at Belfast International Airport. The role is permanent, full-time with a 4-on/4-off shift pattern, including days and nights, and pays £20.07 per hour.

The SDM will be the primary contact for the Airport Duty Manager, ensuring service, safety and efficiency across all security areas and driving continuous improvement.

Qualifications

• Proven experience in security leadership or managerial roles, ideally in airports or high-profile environments.
• Strong understanding of operational planning, compliance and QA processes.
• Excellent leadership, coaching and people-management skills.
• Ability to make quick, effective decisions under pressure and in emergencies.
• Strong written and verbal communication with ability to produce clear reports.

Responsibilities

• Lead and manage all security operations, including CSA, OOG, HBS, CP areas and daily briefs.
• Oversee deployment, performance and conduct of Supervisors and Security Officers.
• Ensure security lanes and platforms are resourced and functioning per customer planning.
• Monitor compliance and quality via audits, patrol reviews and performance checks.
• Produce and manage operational reports, including staffing, performance and incident reporting.
• Act as main contact for Airport Duty Manager and attend stakeholder meetings as required.
• Manage staff welfare, performance, absence, investigations and disciplinary processes per policies.
• Drive continuous improvement by implementing senior management instructions and identifying risks.

Skills

Security leadership

Airside operations

People management

Emergency response

Stakeholder communication

IT literacy

SIA licence (or ability to obtain)

Tools

Microsoft Office

Job description

Security Duty Manager

Permanent
Location: Belfast International Airport, Belfast
Hours: Full time, 4 on, 4 off, days 07:00 - 19:00 and nights 19:00 - 07:00
Pay: £20.07 per hour

Wilson James are seeking an experienced and driven Security Duty Manager (SDM) to lead and oversee the full security operation at Belfast International Airport.

This is a critical leadership role where you will hold full responsibility for operational delivery, team performance, and compliance across all areas. Acting as the primary point of contact for the Airport Duty Manager (ADM), you will ensure the highest standards of service, safety, and efficiency are maintained at all times.

About the Role:

You will be responsible for:

• Lead and manage all security operations, including CSA, OOG, HBS, CP areas and daily operational briefings


• Oversee deployment, performance and conduct of Supervisors and Security Officers


• Ensure all security lanes and operational platforms are fully resourced and functioning in line with customer planning


• Monitor compliance and quality assurance through audits, patrol reviews and performance checks


• Produce and manage operational reports, including staffing, performance data and incident reporting


• Act as the main point of contact for the Airport Duty Manager and attend stakeholder meetings as required


• Manage staff welfare, performance, absence, investigations and disciplinary processes in line with company policies


• Drive continuous improvement by implementing instructions from senior management and identifying operational risks

Why Join Us?

• Annual leave entitlement of 5.6 weeks


• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.


• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.


• Health and Wellbeing – Life assurance scheme, access to mental health support specialists


• Access to an Online GP for you and your dependents.


• Financial support


• Discounts on hundreds of retail sites


• Cycle to Work scheme

What we are looking for:

• Proven experience in a security leadership or managerial role, ideally within an airport or high‑profile environment


• Strong understanding of operational planning, compliance, and quality assurance processes


• Excellent leadership, coaching and people management skills


• Ability to make quick, effective decisions under pressure and in emergency situations


• Strong written and verbal communication skills, with the ability to produce clear reports


• Flexible approach with the ability to work both day and night shifts


• High level of personal professionalism, reliability, punctuality and presentation


• SIA licence (or ability to obtain) and a strong commitment to customer service excellence


• Hold current DBS / CTC Clearance


• Aviation Security Manager (ASM) Qualified


• Ground Security Supervisor (GSS Qualified)


• Be available for work 24/7 as the work is shift based


• IT literate (Microsoft Office)

Desirable

• Minimum of 3 years' experience of working in aviation security

• An Access NI Disclosure Check will be required for this position


• Wilson James Limited have a policy on Recruitment of Ex-Offenders and Storage handling, copies of which can be made available upon request

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top‑tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

Internal Applicants

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges

If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.

Please note that successful internal applicants will be appointed on the terms and conditions applicable for this role and as detailed above, current terms and conditions will not apply.