Team Leader

Wilson James; Uxbridge; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Annual leave

Life assurance

Online GP

Employee discounts

Cycle to Work

Training courses

Job summary

Wilson James in Uxbridge is seeking a Team Leader for a permanent, full-time security role. You will supervise patrols, monitor premises, respond to incidents and uphold security protocols to protect staff, visitors and assets.

The ideal candidate has a DS SIA Licence and proven security experience, with strong observational and communication skills, and the ability to stay calm under pressure. Shifts include nights, weekends and public holidays.

Qualifications

• DS SIA Licence is required.
• Proven experience in a security role.
• Strong observational and communication skills.
• Ability to remain calm and act decisively in high-pressure situations.
• Flexibility to work nights, weekends and public holidays.

Responsibilities

• Cover gaps in duty roster due to sickness or holidays.
• Ensure attendance reflected on Fulcrum Guardian App for each shift.
• Be fully conversant with Assignment Instructions and amendments.
• Record lateness/absenteeism and report to Security Manager.
• Maintain an accurate property register under security control.
• Train staff on new procedures and deliver refresher training.
• Ensure posts are manned by trained personnel and incidents are responded to.
• Compile and distribute all assignment documentation.
• Deal efficiently with general enquiries.
• Report faults related to security systems or exposures from system failures.

Skills

Observational skills

Communication skills

Calm under pressure

Education

DS SIA Licence

Job description

Team Leader

Permanent
Location: Uxbridge
Hours: Full time 4 on, 4 off
Pay: £15.36ph

Join Our Team as a Team Leader !

Are you a vigilant and dedicated professional looking for a rewarding career in security? We are seeking a reliable and proactive Team Leader to help maintain a safe and secure environment for our staff, visitors, and assets. In this role, you will be responsible for monitoring premises, conducting patrols, responding to incidents, and ensuring that security protocols are upheld at all times. If you have strong observational skills, excellent attention to detail, and the ability to handle situations calmly and professionally, we would love to hear from you!

About the Role:

As a Team Leader , you will be responsible for:

• Gaps in the duty roster caused by sickness and holidays are covered.
• All Staff sign an attendance sheet on the Fulcrum Guardian App for each shift worked and that all hours worked are accurately reflected.
• Fully conversant with the Assignment Instructions and any amendments.
• All lateness and absenteeism are recorded and reported to the Security Manager.
• An accurate and up to date register is maintained of all property in the control of the security team.
• Staffs are trained in new procedures, and refresher training is delivered as and where necessary.
• The security posts are always correctly manned by trained personnel and that incidents are correctly responded to.
• All assignment documentation is correctly compiled and distributed.
• Any general enquiries are dealt with efficiently and in an appropriate manner.
• Report all faults that arise which relate to the security systems or any security exposure that results from a system failure.

Why Join Us?

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents.
• Financial support
• Discounts on hundreds of retail sites
• Progression opportunities – many of our team go on to senior and site management roles
• A welcoming, respectful team culture
• Uniform and full induction provided
• Cycle to Work scheme

What we are looking for:

• To hold a current DS SIA Licence
• Proven experience in a security role or a similar position.
• Strong observational skills with the ability to identify and respond to security threats.
• Excellent communication and interpersonal skills to interact with staff, visitors, and authorities.
• Ability to remain calm and act decisively in high‑pressure situations.
• Flexibility to work various shifts, including nights, weekends, and public holidays.

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James’ commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top‑tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

Internal Applicants

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.