Security-Cleared Soft Services Supervisor

OCS; Bude; On-site; GBP 28,000 - 36,000; Full time

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Job summary

OCS UK & Ireland is seeking a Soft Services Supervisor to manage and improve soft facilities services across sites in the UK. You will oversee cleaning, catering, reception, waste, landscaping, and pest control, ensuring safe, clean, and welcoming environments for our client.

The role requires enhanced national security clearance before joining and involves supervising a team of operatives, driving service excellence, and aligning with EMCOR UK Account objectives.

Qualifications

• Experience supervising workplace cleaning or facilities services.
• Strong organizational and time-management skills.
• Good customer service experience.
• Methodical and meticulous approach to work.
• English reading and speaking required for safe working practices.
• Strong communication and teamwork abilities.
• Ability to work independently and use initiative.
• Experience in facilities or maintenance is preferred.
• Relevant certifications (e.g., BICSc, Health & Safety) are a plus.

Responsibilities

• Supervise day-to-day delivery of soft FM services across one or more sites.
• Work with the Site Facilities Team to complete tasks.
• Ensure services meet agreed standards and KPI parameters.
• Conduct regular inspections and audits to maintain quality.
• Participate in continuous improvement initiatives.
• Manage and schedule the Periodic Task Programme.
• Provide supervision to the Site Facilities Team and foster engagement.

Skills

Organizational skills

Time management

Customer service

Teamwork

English proficiency

Initiative

Health & Safety

Tools

BICSc

Job description

OCS UK & Ireland is seeking a Soft Services Supervisor to manage and improve soft facilities services across sites in the UK. You will oversee cleaning, catering, reception, waste, landscaping, and pest control, ensuring safe, clean, and welcoming environments for our client.

The role requires enhanced national security clearance before joining and involves supervising a team of operatives, driving service excellence, and aligning with EMCOR UK Account objectives.