Security-Cleared ITSM Architect – On‑Site Defence Role

Anson McCade; Basingstoke; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

15% Company Bonus

10% Security Clearance Bonus

Healthcare and other benefits

Excellent career progression and skill up opportunities

Job summary

A global leading IT MSP located in Basingstoke is seeking Service Desk Architects to join their team. This role offers substantial growth opportunities and competitive benefits, including a 15% company bonus and healthcare. The ideal candidate will have experience with IT service desk systems and infrastructure tools, and the ability to work in a diverse IT environment. Candidates must be eligible for high-level DV clearance. Apply now with your CV to seize this excellent opportunity.

Qualifications

• Experience designing, installing and supporting IT service desk workflows and systems.
• Core knowledge on infrastructure tools like Windows Server, SQL Server, and Active Directory.
• Experience working in ITSM/ITIL environment; certifications are highly desirable.

Skills

Experience designing IT service desk workflows

Knowledge of Service Now/Freshworks

Core knowledge on infrastructure tools

Experience in ITSM/ITIL

Eligible for high level DV clearance

Tools

Windows Server

Active Directory

SQL Server

BMC Helix

Job description

A global leading IT MSP located in Basingstoke is seeking Service Desk Architects to join their team. This role offers substantial growth opportunities and competitive benefits, including a 15% company bonus and healthcare. The ideal candidate will have experience with IT service desk systems and infrastructure tools, and the ability to work in a diverse IT environment. Candidates must be eligible for high-level DV clearance. Apply now with your CV to seize this excellent opportunity.