Security Analyst - Microsoft 365 Security & Incident Response

Doherty; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Basic salary + performance bonus

34 days annual leave

Private medical insurance

Employee Assistance Programme

Company pension scheme

Training and development

Job summary

Doherty Associates (DA) is seeking a Security Analyst to join our Managed Services team in a role based in our office. You will triage security events, perform incident response, and help keep client environments aligned with security baselines.

You’ll work with 2nd/3rd line engineers, deliver regular vulnerability management, patching and training, and produce clear reports for customers to drive improvements. Expect on-call duties as required.

Qualifications

• GCSEs including English and Maths are required.
• Relevant IT or Cyber Security qualification or equivalent experience.
• Experience in an MSP or outsourced IT services environment, ideally in IT Service Desk or Cyber Security.

Responsibilities

• Act as a first responder on security tickets, triaging alerts and incidents.
• Log, classify, and prioritise tickets and keep detailed notes in tickets using ConnectWise Manage.
• Remediate security issues and coordinate with 2nd/3rd line engineers for resolutions.
• Conduct vulnerability management activities, patches, and configuration monitoring.
• Deliver security awareness training and phishing simulations, and provide actionable client reports.

Skills

Empathy

Attention to detail

Strong communication

Team player

Willing to on-call

Proactive

Education

GCSEs including English and Maths

Microsoft SC-900 (Security Fundamentals)

CompTIA Security+

ISC2 Certified in Cybersecurity (CC)

Tools

ConnectWise Manage

Microsoft 365

Job description

Doherty Associates (DA) is seeking a Security Analyst to join our Managed Services team in a role based in our office. You will triage security events, perform incident response, and help keep client environments aligned with security baselines.

You’ll work with 2nd/3rd line engineers, deliver regular vulnerability management, patching and training, and produce clear reports for customers to drive improvements. Expect on-call duties as required.