Security Admin & Scheduling Specialist, Night Shift

Manchester Arndale; Leeds; Hybrid; GBP 22,000 - 29,000; Full time

Job summary

OCS UK & Ireland is seeking a highly organised Security Admin to support operations, schedule security staff, and manage out-of-hours services across multiple contracts. You will work closely with Operations Managers, frontline security personnel, subcontractors, and the Operations Director to maintain service delivery and KPIs.

The role requires a valid SIA licence, DBS check, excellent attendance, strong communication, and proficiency with Microsoft Office.

Qualifications

• SIA Licence required.
• DBS check required or able to obtain.
• Excellent attendance and reliability essential.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Able to work under pressure and meet tight deadlines.
• Proficient with Microsoft Office applications.
• Strong organisational and problem-solving skills.
• Professional and customer-focused approach.

Responsibilities

• Schedule and deploy security personnel to cover contracted hours.
• Maintain staffing levels across contracts and respond to operational changes.
• Monitor out-of-hours activity and support staff welfare.
• Ensure service delivery standards and KPIs are met.
• Maintain records in Smart Task and other platforms.
• Communicate updates and scheduling changes to personnel.
• Monitor bookings, attendance and shift compliance; escalate when needed.
• Manage incidents, sickness and absenteeism; escalate as appropriate.
• Respond to client requests and last-minute changes promptly.
• Escalate client complaints to management and resolve.
• Produce daily operational reports and hand over tasks.
• Create ad hoc sites and complete related risk assessments.
• Prepare cost models and administrative submissions.
• Archive completed sites; maintain system accuracy.
• Carry out payroll and billing reconciliations.

Skills

Communication

Attention to detail

Organisational skills

Problem solving

Reliability

Attendance

Pressure handling

Customer focus

Payroll/billing familiarity

Education

SIA Licence

DBS check

Tools

Microsoft Office

Job description

OCS UK & Ireland is seeking a highly organised Security Admin to support operations, schedule security staff, and manage out-of-hours services across multiple contracts. You will work closely with Operations Managers, frontline security personnel, subcontractors, and the Operations Director to maintain service delivery and KPIs.

The role requires a valid SIA licence, DBS check, excellent attendance, strong communication, and proficiency with Microsoft Office.